HVAC Service Technician

HVAC Service Technician

J&A Heating, Cooling, Plumbing & Electrical is a trusted provider of residential HVAC, plumbing, and electrical services throughout Western Pennsylvania. For over 30 years, we've taken pride in delivering quality service, exceptional customer care, and reliable comfort solutions to homeowners across the region.

We're seeking an experienced Residential HVAC Service Technician to join our growing team. If you're looking for a company that values skilled technicians, offers year-round work, and provides strong earning potential, we'd love to hear from you!

General responsibilities include, but are not limited to:

• Diagnose, troubleshoot, repair, and maintain residential HVAC systems and equipment, including forced air systems, air conditioners, heat pumps, boilers, and related components
• Perform thorough preventative maintenance services and seasonal tune-ups to maximize system performance, efficiency, and reliability
• Communicate clearly and honestly with homeowners regarding system issues, repair recommendations, and available solutions
• Recommend system upgrades, replacements, accessories, and additional services when appropriate to improve comfort, efficiency, and overall system performance
• Identify opportunities to upsell services and system enhancements while building trust and long-term customer relationships
• Assist with or perform HVAC system installations as needed
• Respond to emergency service calls promptly and professionally
• Track HVAC repairs, maintenance, and completed work within ServiceTitan
• Maintain compliance with company standards and applicable safety regulations
• Deliver exceptional customer service while building trust and rapport with homeowners
• Maintain a clean, organized, and professional work environment
• Participate in ongoing training and development opportunities
• Perform other related duties as assigned

Requirements:

• Minimum of 3+ years of residential HVAC service experience required
• EPA Certification required (EPA 608 Universal preferred)
• NATE Certification is a plus
• Strong mechanical aptitude and proven diagnostic and repair abilities
• Excellent verbal and written communication skills
• Strong customer-facing skills with the ability to build trust and establish rapport with homeowners
• Experience using ServiceTitan preferred
• Valid U.S. Driver's License with a clean driving record

J&A employees receive a range of benefits that include:

• Pay: $70,000 - $120,000+ Earning Potential (Hourly + Uncapped Commission)
• Performance-based spiffs
• Company vehicle and fuel card (dispatch from home!)
• Tools Provided
• Medical, Dental, Vision, Group Life, and HSA benefits
• 401(k) with company match
• Paid Holidays & 3 Weeks of PTO