Head of Supply (Redwood City)

About SnorkelAt Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!About the TeamThe Data-as-a-Service (DaaS) business is building a category-defining data marketplace powering the next generation of AI applications. Our success depends on our ability to rapidly source, scale, and retain a high-quality global network of expert contributors (ECs) across a wide range of domains.The Supply team sits at the center of this effort — owning the strategy, systems, and partnerships required to ensure we can meet highly dynamic customer demand while building a scalable, resilient supply engine.About the RoleWe are seeking a senior leader to own and scale the supply side of our DaaS marketplace. This role is responsible for building a globally distributed, high-performing EC network that can meet fast-moving demand while scaling efficiently over time.This is a highly cross-functional and strategic role that goes beyond traditional growth or partnerships. You will be responsible for global supply strategy, BPO and partnership ecosystems, international expansion, and ensuring the right mix across geographies and channels to mitigate concentration and operational risk.You will also play a critical role in evolving our supply model from reactive fulfillment to predictive capacity planning — enabling a responsive, scalable marketplace that keeps pace with rapid sales cycles and shifting demand.About YouYou are a systems thinker and operator who thrives in ambiguity and knows how to bring structure and clarity to complex, fast-moving environments. You have deep experience scaling marketplace supply and understand how to balance short-term execution with long-term strategy.You’re highly analytical and comfortable building models and frameworks that inform decision-making. You know how to translate data into action and can partner effectively across Product, GTM, and Operations.You are equally comfortable operating at a strategic level and diving into the details when needed. You move with urgency, prioritize ruthlessly, and know how to scale teams and systems in high-growth environments.ResponsibilitiesOwn global supply strategy and executionbuild and scale a high-quality EC network to meet current and future demandbalance short-term delivery needs with long-term capacity planningLead BPO ecosystem and international expansiondevelop and manage BPO partnerships and global sourcing channelsexpand supply footprint internationally while managing geo and concentration riskBuild predictive capacity planning and marketplace health systemsevolve supply from reactive fulfillment to forward-looking capacity modelingleverage analytics to drive insights and actions that improve marketplace responsiveness and efficiencyDrive multi-channel supply growthscale paid, partnerships, referral, and organic acquisition channelsestablish strong unit economics and continuously optimize funnel performanceOwn strategic partnershipsidentify and build partnerships (BPOs, universities, training programs, etc.) that drive scalable supply growthPartner on EC experience and retentionwork closely with the Head of EC Experience to improve retention, engagement, and contributor qualityensure a seamless end-to-end experience across the EC lifecycleAlign closely with GTM and Deliverypartner with GTM to respond to short sales cycles and rapidly evolving demandbuild systems that enable fast ramp-up and ramp-down of supplyLead and scale the teamhire, develop, and lead a high-performing team across supply, partnerships, and operationsRequirements8+ years of experience in marketplace, growth, operations, or related fields5+ years of experience leading teams, including senior or cross-functional leadersProven experience building and scaling global supply networks, including partnerships and/or BPO modelsStrong analytical skillset, with experience building capacity models, forecasting systems, and data-driven decision frameworksExperience operating in fast-paced environments with short sales cycles and dynamic demandDemonstrated ability to create clarity and prioritize effectively in ambiguous environmentsStrong cross-functional leadership across Product, GTM, and OperationsExcellent communication skills, with the ability to translate complex systems into clear, actionable insightsStrong business judgment, including managing risk (geographic, channel, operational) and balancing short- and long-term tradeoffsEntrepreneurial mindset with a bias to action and ability to scale from 01 and 1nAll offers include equity in the form of employee stock options. Our compensation ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.Be Your Best at SnorkelJoining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.