Customer service rep

Hourly Pay Rate: $20.00 - $22.00 / hour

Position Type: 6-Month Contract with a strong goal to convert to Permanent Full-Time

Target Start Date: July 20, 2026

Target End Date: January 15, 2027

Location: 100% On-site in Albany, NY (12260)

Schedule: Monday - Friday, 8:00 AM - 5:00 PM (Full-Time, 40 hours/week)

About the Client & Role Our client is an prestigious, Euronext-listed global powerhouse specializing in professional information, software solutions, and legal compliance services. Trusted by legal and corporate professionals worldwide, they provide the critical data and workflow tools businesses need to navigate complex regulatory environments.

We are seeking a detail-oriented, highly organized Corporate Customer Service Specialist to join their Albany team. This is not a typical call center role-you will be responsible for handling specialized client estimates, coordinating legal document retrievals, and managing critical corporate filings with state and revenue departments.

This position is an exceptional foot-in-the-door opportunity with a world-renowned corporation, offering a structured 6-month path aimed directly at permanent conversion.

Position Qualifications

• Education: High School Diploma or GED Equivalent required.
• Experience: Previous experience in an office administrative, data entry, legal assistant, or specialized customer service role is preferred. A strong willingness to learn corporate and legal compliance services is a must!
• Technical Skills: Computer literate with intermediate proficiency in the Microsoft Office Suite (Word, Excel, and Outlook).
• Core Competencies: Meticulous attention to detail, exceptional time-management skills, and the ability to effectively multi-task in a fast-paced, high-energy corporate environment.
• Professionalism: Flawless punctuality, a strong work ethic, and excellent written and verbal communication skills.

salary: $21.99 - $22 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

• Order & Process Management: Oversee the lifecycle of corporate document requests from initial client inquiry through system processing, tracking, and final order fulfillment.
• Public Records & Document Retrieval: Conduct official entity searches (such as checking corporate name availability and legal status), obtain certificates of status from state departments, and secure copies of public record documents.
• Corporate Filings: Assist in the preparation, meticulous review, and filing of official corporate documents, including Articles of Incorporation/Organization, legal amendments, DBAs (Assumed Business Names), annual reports, and required newspaper publications.
• Vendor & Client Relations: Respond to and resolve incoming inquiries, tracking requests, and concerns from partners and vendors via phone and email with a high degree of professionalism.
• Team Collaboration: Act as a positive team player, collaborating directly with internal corporate team members to ensure all time-sensitive projects are completed accurately and efficiently.

Skills

• Customer support

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.