Medical Assistant Training Program

Medical Assistant Trainee

Launch Your Healthcare Career as a Medical Assistant

Paid Training • Full Benefits

Baystate Health—Western Massachusetts’ premier healthcare provider and home to Baystate Medical Practices, the region’s largest multispecialty group—is excited to offer a Medical Assistant Training Program in partnership with Holyoke Community College (HCC).

This is a unique earn-while-you-learn opportunity designed for individuals who want to start a meaningful career in healthcare. You’ll be hired as a Medical Assistant Trainee, receive paid training and full benefits, complete your education and externship, earn your Medical Assistant registration/certification, and step into a permanent role with Baystate Health.

Program Overview

As a Medical Assistant Trainee, you will:

• Complete Medical Assistant coursework through Holyoke Community College

• Participate in a hands-on externship at a Baystate Medical Practice

• Prepare for and obtain your Medical Assistant registration/certification

• Transition into a Medical Assistant I role within Baystate Health upon satisfactory program completion and obtaining certification

Throughout the program, you are a Baystate Health employee—earning pay, benefits, and valuable experience from day one.

What You’ll Do as a Medical Assistant

Medical Assistants play a vital role in patient care, including:

• Taking vital signs and patient histories

• Performing clinical procedures and supporting providers

• Managing clinical documentation and orders

• Assisting with patient discharge and education

You’ll work in a supportive, team-based environment focused on delivering exceptional patient care.

Program Expectations & Schedule

• Education Phase: 32 hours/week for 17 weeks dedicated to coursework

• Externship: 40 hours/week for 4 weeks at a Baystate Health facility

• Post-Externship: 32 hours/week for 2 weeks, including RMA exam preparation

• Ongoing Role: Full-time 40 hours/week Medical Assistant position

Schedule: Monday–Friday, hours range between 8:00-5:30

Pay, Benefits & Career Growth

• Paid training wage during the program

• Full-time benefits while training, including:

• High-quality, low-cost medical and dental insurance

• Generous paid time off

• Retirement plan

• Pay increase upon earning your certification

• Medical Assistant career ladder with advancement opportunities

• Continuing education incentives and tuition reimbursement

Requirements

• High School Diploma or GED

• A resume is required with application

• Experience in direct patient care or experience working in a medical office required

Education:

GED or HiSET (Required)

Certifications:

Basic Life Support - American Heart Association, Certified Medical Assistant - Other

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$17.98 - $20.68 - $24.12

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.