Shift Leader
Summerwood Corporation
Note: This description only documents the time that is allocated to management tasks. The remaining hours are allocated to deployed hourly tasks in food preparation, production, guest service and cleaning. Basic Purpose and Objectives of the Position The Shift Manager (SM) is an hourly position that serves to assist management in routine administrative and operational tasks within the restaurant. Focal points include: Driving excellence in customer service Maintaining company standards in product and facility specifications Reviewing food handling procedures Assessing operational processes The human resources responsibilities of a Shift Manager are limited to crew training and ongoing coaching and feedback for hourly employees. In addition, the Shift Manager may assume full responsibility for the opening and closing of the restaurant when management is unavailable. In these instances, the Shift Manager maintains administrative control of the restaurant but is not authorized to serve in a managerial capacity. Principle Accountabilities Customer Satisfaction / Product Quality Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards. Conducts periodic food safety audits. Provides ongoing coaching and feedback to crew on customer service, product quality, and speed of service. Financial Shares with the management team day‑to‑day responsibility for cash procedures such as bank deposits, making change, opening/closing safe and verifying drawers. Operations Conducts daily inventory, completes shift‑to‑shift food safety audit and sets up daily control sheets. Reviews facility and equipment readiness. Monitors inventory, food preparation and order fulfillment on a daily basis to ensure adherence to company standards. Monitors speed with service (SWS) performance and resolves bottlenecks to achieve SWS goals. In the absence of management, responsible for food and supplies deliveries and restaurant opening and closing. Human Resources Provides ongoing coaching and feedback for crew employees. Provides "hands‑on" training for crew in Learning Zone. #J-18808-Ljbffr Summerwood Corporation
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Ibbiddy
Bel Air, MD10 days ago - Summerwood Corporation is looking for a Shift Manager in Bel Air, Maryland. This hourly position focuses on assisting management with operational tasks, ensuring customer satisfaction, and maintaining product quality standards. Key responsibilities include conducting food...SuggestedHourly payShift work
$54.42 - $81.64 per hour
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Insomnia Cookies
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$16 - $17.5 per hour
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Fallston, MD5 days ago$16.5 - $24 per hour
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Forest Hill, MD1 day ago- ...Shift Supervisor Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt...Hourly payFlexible hoursShift work
Red Robin
Bel Air, MD3 days ago $19 - $22 per hour
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Bel Air, MD16 hours ago$16 - $24 per hour
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Bel Air, MD3 days ago- A leading family dining restaurant in Bel Air, Maryland seeks a supervisor to oversee team operations and ensure exceptional guest experiences. Responsibilities include daily supervision, managing financial success, and resolving guest complaints. Candidates should possess...Flexible hoursShift work
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$10 per hour
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Bel Air, MD3 days ago$8 - $20 per hour
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Aberdeen, MD1 day ago$18 - $22 per hour
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Applebee's
Street, MD1 day ago $17.75 - $22.46 per hour
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Belcamp, MD5 days ago- ...having fun and providing excellent customer service! Additional Requirements: Must be able to lift 30-40 lbs. regularly throughout shifts Ability to stand, bend, reach and scoop through-out assigned shift Ability to be mobile in walk-in refrigerator and freezer with temperatures...Full timePart timeShift work
Workstream
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Sterling Care Forest Hill
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