Managed IT Services Consultant

Job Description

Job Description

Job Overview:

Pay Range: $35.00hr - $40.00hr

Requirement/Must Have:

• Minimum 3+ years of experience within the last five years supporting Microsoft Exchange, Microsoft Office 365, Microsoft 365, Microsoft Azure, System networking, and Cloud platforms.
• Strong experience with Windows administration and Microsoft 365 administration.
• Strong experience with cybersecurity operations and endpoint management.
• Experience with Help Desk support and SharePoint administration.
• Experience supporting hybrid and cloud-based environments.
• Ability to work independently and manage multiple priorities.
• Must successfully pass a background investigation and security review prior to assignment.
• Must maintain strict confidentiality of all organizational information.
• Must adhere to cybersecurity best practices and all applicable security policies.

Responsibilities:

• Provide comprehensive managed IT services for the environment.
• Serve as the primary IT support resource for approximately 30 users.
• Manage help desk support and Microsoft 365 administration.
• Oversee cybersecurity, device management, and system monitoring.
• Manage backup and disaster recovery processes.
• Handle IT asset management and strategic technology consulting.
• Work closely with staff, the Contract Manager, and partner IT personnel to maintain a secure, reliable, and efficient technology environment.
• Ensure compliance with established Service Level Agreements (SLAs).
• Coordinate with vendors and handle documentation and reporting.

Nice to Have:

• Microsoft Certified Administrator certifications.
• Microsoft Security certifications.
• Azure Administrator Associate.

Skills:

• Microsoft 365 Administration.
• Cybersecurity Operations.
• Systems Administration.
• Technical Troubleshooting.
• Endpoint Management.
• Sharepoint Administration.
• Customer Service Excellence.
• Strategic Technology Planning.

Qualification And Education:

• CompTIA Network+ certification.
• CompTIA Security+ certification.
• Strong verbal and written communication skills.
• Excellent communication and presentation skills.

Benefits:

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.