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Quality Assurance & Customer Experience Analyst

$20 - $25 per hour

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company, is seeking a candidate for a quality assurance role focused on monitoring customer interactions. This position will involve analyzing feedback to improve overall customer experiences, along with providing valuable train and feedback to agents and managers. The successful applicant will ideally possess an Associate’s Degree or equivalent experience and have 2-5 years in similar fields. This role offers a compensation range of $20.00-$25.00 per hour. #J-18808-Ljbffr

Vacancy posted 13 hours ago
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