Processing Specialist

Temporary Processing Specialist (Remote)

Remote - United States

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

• Start Date of October 5, 2026
• 100% Remote - Work & Train from Your Home

Businessolver is offering an opportunity custom tailored for you. We are seeking Temporary Processing Specialists to support our clients by processing requests regarding employee benefit enrollment. This is a meaningful role in which you can take pride in knowing that at the other end of our technology is a person, a family member, or a loved one that needs your support.

Schedule/Hours:

• Expected Weekly Hours: 20 hours per week minimum
• Work Schedule: Monday - Friday with the ability to start anytime between 7 AM - 9 PM CST
• Anticipated Temporary Assignment Length: Two Months (with the potential for a longer assignment)

The Gig Details:

• Review all incoming documentation and determine eligibility for coverage elections
• Must be a resourceful and creative problem solver; ability to anticipate/identify areas of concern or risk
• Take accountability for entire process from receipt of work to resolution and closure
• Work under general supervision following established procedures
• Ensure sensitive information remains confidential and adheres to company guidelines
• Regular attendance, punctuality, and schedule adherence are required
• Performs other duties as assigned

What You Need to Make the Cut:

• Proven Customer Service and Data Entry experience
• Experience with Verification Services, COBRA Administration, Leave of Absence, Retiree Services, and Document Fulfillment is a plus
• Can self-start and maintain a positive, upbeat attitude
• Keen attention to detail and high accuracy on processing information
• Dedication to providing exceptional customer service for both internal and external partners
• A thorough understanding and adherence to information confidentiality
• Flexibility - on this team, we roll up our sleeves and help out where help is needed and ability to adapt to change
• Strong written and oral communications
• Competitive, team player who strives for excellence
• Benefit Administration experience / Life and Health license a plus

At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.

Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.

We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved.

Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve.

BYOT (Bring Your Own Technology) - In This Role You Will Utilize Your Own Technology . We Require that You Have:

• Windows Enabled PC/Laptop or MacBook (Chromebooks and Tablets are NOT supported)
• Internet speeds of above 50 Mbps (Download) and 5 Mbps (Upload)
• Ethernet Cable Connection
• We also highly recommend that applicants possess a 2 nd monitor (screen) when performing the role

Training

• Businessolver will provide a 2-week training program prior to “going live”.
• The training schedule will be Monday - Friday, 9 AM – 5 PM CST
• Training will be a combination of live virtual classroom training and self-paced coursework (all completed from your home).
• On average, new Specialists will spend 20 hours per week attending on-camera sessions via Microsoft Teams, and an average of 10-20 hours per week completing self-guided learning work.
• It is required that all Specialists new hires attend all training sessions provided.

**Please note that the completion of a background check is required for this role.

Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here:

Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

Equal Opportunity at Businessolver:

Businessolver is an Affineative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Voluntary Self-Identification

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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**How do you know if you have a disability?**

We have an extensive legal requirement to ask our potential and current employees about their disability status. This is done as part of our compliance and in order to better provide accommodations and provide an inclusive workplace to those with disabilities.

• Alcohol or other substance use disorder (not currently using drugs illegally)
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• Cancer (past or present)
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• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
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