Human Resources Manager

The HR & Hiring Coordinator oversees employee-side HR functions (excluding benefits and payroll) across both Peachtree Roofing & Exteriors and TC Roofing & Restorations under the direction of the COS. This position acts as the operational engine for talent acquisition and employee administration, managing the entire hiring lifecycle from sourcing and candidate screening to offer generation and initial onboarding. Additionally, this role maintains ongoing HR compliance, employee documentation, PTO, property/fleet sign-offs, and offboarding procedures to ensure high standards and operational stability across both locations. 2. Key Stakeholders Executive Leadership: Michael Johnson (CEO), Ryan Deering(CoS), Katherine Liss (BOM), and Stacey Mincey (for offer oversight and strategic alignment during initial training). Department Heads: Partners on requisition setup (Talent Maps, 30-60-90 plans), candidate interview notes, skills tests, first-day handoffs, and performance management. Administrative & IT Execution Support: Oversees delegated tech setup tasks (e.g., device preps executed by team members like Front Desk Associates). New Hires & Existing Staff: Serves as the primary HR contact for onboarding, workspace integration, general inquiries, and employee-side HR administration across both company locations. 3. Strategic Outcomes (Scorecard / KPIs) Hiring Pipeline Velocity & Discipline: Maintain 100% real-time tracking in the Hiring Dashboard, driving candidates through screening, background checks, interviews, and offer letters without operational delays. Onboarding Excellence & Day-1 Readiness: Achieve 100% pre-first-day readiness for accounts, software permissions, hardware, and physical workspace setup prior to a new hire's arrival. Compliance & File Integrity: Ensure 100% adherence to EEOC retention rules, ADP/E-Verify requirements, annual MVR/background checks, employee handbook sign-offs, and complete drive/file management. Process Standardization: Maintain a zero-lapse standard in HR operations across both Peachtree Roofing & Exteriors and TC Roofing & Restorations through disciplined adherence to established SOPs. 4. SMART Goals To make the Strategic Outcomes directly actionable and measurable, the following SMART Goals govern this role: 100% Onboarding Tech & Account Readiness (Time-bound: Prior to Day 1): For every new hire, complete 100% of the pre-first-day onboarding checklist—including account creation, tech provisioning supervision, drive permissions, and workspace setup—before the employee arrives on their first day. 100% Real-Time Hiring Dashboard Compliance (Time-bound: Daily): Log 100% of candidate resumes, screening notes, Google Meet recordings/transcripts, interview feedback, and background checks into the Hiring Tracker within 24 hours of execution to maintain full compliance and EEOC retention standards. Zero-Lapse First-Day HR Onboarding (Time-bound: Day 1): Initiate ADP onboarding and E-Verify invites prior to candidate arrival, welcome 100% of new hires in person, complete the HR orientation checklist, and hand off the employee to their Department Head within their first few hours. 100% Annual Compliance Sign-Off (Time-bound: Annually/Quarterly): Achieve 100% completion rates on annual employee handbook sign-offs, fleet/property sign-offs, and annual MVR/background updates across all active staff at both locations. 5. Critical Drivers (Success Activities / Dashboard) Daily Drivers Sourcing & Pipeline Management: Monitor active job listings on Indeed, LinkedIn, and Facebook, pull associated resumes, and log them into the hiring drive file and Hiring Tracker. Screening Execution: Call candidates to schedule and confirm screenings via Google Meet, record and transcribe screenings, and update screening notes directly in the tracker. Day-1 Onboarding Coordination: Issue ADP onboarding and E-Verify emails prior to a new hire's arrival, welcome new hires on-site, provide tours, execute HR onboarding, and transition new employees to their Department Head. Requisition Setup: Secure the required Talent Map, Job Description, and 30-60-90 plan from the Department Head prior to posting open roles on job boards. Interview Logistics & Screening: Schedule and confirm in-person interviews, prepare Department Head interview notes, attach Google Meet or audio transcripts to the tracker, and coordinate Ride-Alongs for Sales Associate candidates. Vetting & Offers: Run driving and background checks, facilitate skill tests as requested, schedule offer meetings, draft offer letters, and route offer letters for e-signature while CCing leadership. Ongoing & Weekly Drivers Employee File & PTO Management: Manage PTO requests, log ongoing employee performance notes and conversations into Dropbox/drive files, and keep the Employee Hub updated for both locations. Pre-Arrival Tech Supervision: Coordinate with IT/administrative staff (e.g., Aly) to ensure phone, computer, iPad, app logins, and WiseStamp signatures are prepped prior to new hire start dates. Situational Drivers Employee Relations & Documentation: Draft formal write-ups, prepare termination letters, manage leaves of absence and accommodation requests, and document internal employee role changes. Offboarding & Separation: Execute offboarding checklists for departing staff, perform exit interviews, handle unemployment claims, and fulfill formal employment verification requests. Annual & Quarterly Drivers Annual Compliance Audits: Conduct yearly background check and MVR updates, execute yearly handbook and fleet/property sign-offs, and maintain required HR poster documentation across offices. Company Calendar & Event Setup: Maintain annual company calendars, manage holiday schedules, and schedule quarterly and yearly company meetings. 6. Core Competencies 3 Must-Haves (Essential for Success) Full-Cycle Recruitment & Sourcing Competency: Mastery of candidate screening, applicant tracking systems, job board management (LinkedIn, Indeed, Facebook), and interview coordination. HR Compliance & Administrative Rigor: Deep understanding of employee documentation standards, ADP/E-Verify workflows, EEOC guidelines, background check protocols, and confidential file management. Cross-Departmental Coordination: High capability to collaborate with Department Heads and Executive Leadership to align hiring needs, tech preps, and onboarding handoffs seamlessly. Like-to-Haves (Value-Add) Experience supporting employee-side HR across multi-location organizations (Peachtree Roofing & Exteriors & TC Roofing & Restorations). Familiarity with transcript analysis tools (e.g., Plaud/Google Meet transcripts) for interview documentation. Ability to develop candidate Skills Tests and Competency Matrices in coordination with Department Heads. 7. Behavioral / Success Traits Meticulous Organization: Never misses a step in pre-first-day setup checklists, account setups, drive uploads, or pipeline updates. High Discretion & Professionalism: Handles sensitive performance notes, write-ups, employee conversations, and confidential files with utmost privacy. Proactive Communicator: Keeps Leadership (MJ, Ryan, Kat, Stacey) and Department Heads fully informed at every stage of hiring and employee administrative updates. Welcoming & Empathetic: Serves as a warm, reassuring first contact for candidates and new hires, ensuring an engaging first-day culture experience. #J-18808-Ljbffr