Senior Specialist

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. At RXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make RXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward. Compensation for this role is $55,000-$58,000 annually The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. A Senior IMDL Specialist is someone who has shown initiative, leadership, and a higher understanding of the business unit. They are responsible for supporting all standard operational duties while also providing support to their manager, focusing on higher level tasks. Additional responsibilities will primarily include developing and maintaining carrier relationships to ensure coverage for existing freight with the ability to grow and scale with future awards. A Senior IMDL Specialist will also be a focal point of ongoing rep development by providing guidance and training to new reps on the floor. All duties of an IMDL specialist will remain in addition to these responsibilities. What Your Day-to-day Will Look Like Understand growth strategy, goals, commitments, policies, and pain points of assigned regions Support new drayage capacity and relationship development, including rate negotiations and volume commitments in conjunction with Regional Manager Facilitate ongoing rep development through training and guidance on the floor Maintain relationships with drayage contacts and customer service reps at railroads. Responsible for daily load board management to ensure that loads are serviced properly and on time Proactively identify potential issues and create appropriate solutions; elevate as needed. Manage accessorials objectively while maximizing profit. Ensure receipts, invoices, and PODs are received from carriers in a timely manner Build reputable relationships with internal contacts (Ops, Sales and Pricing). Prioritize and respond to both internal and external requests in a timely, effective, and professional manner Our Benefits Competitive pay Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave 401(k) retirement plan with up to 5% company match Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity Employee Assistance Program (EAP) Tuition reimbursement, adoption assistance Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account Health Reimbursement Arrangement Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here. Why Join Us Our Benefits Comprehensive medical, dental, and vision plans 401(k) retirement plan with up to 5% company match Pre-tax accounts to help streamline eligible expenses Company-paid disability and life insurance Employee Assistance Program (EAP) Career and Leadership Development Programs Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here. #J-18808-Ljbffr