Clinical Case Manager/Educational Liaison

Posted: January 2, 2026 | Location: Springfield, MA Division: Residential Services | Deadline: Open Who is NCYF? Northeast Center for Youth & Families, Inc. (NCYF) is made up of a team of devoted and highly skilled professionals and paraprofessionals who provide quality care to the individuals we serve. Our agency is led by a passionate and involved leadership team based out of our Easthampton main office. NCYF opened its doors in 1972 and became incorporated in 1976. We’re an experienced agency with multiple locations which provide foster care services, in home therapy, outpatient therapy, treatment residences , and therapeutic day programs. For nearly 50 years, we have been committed to providing innovative and high quality care to our consumers. Our mission is to empower individuals, children, adults and families to live healthy and successful lives. Our values include respect, integrity, compassion and hope. We encompass these values in everything we do. NCYF provides paid training for all employees. We offer competitive wages, a dynamic work environment & the following benefits: Medical/Dental Insurance; Disability; Group Term Life/Voluntary Life; 401k Retirement; Paid Holidays/Vacation/Personal/Sick time; Whole Life, Critical Illness, Accident Insurance; Medical and Dependent Care Flexible Spending Accounts; Employee Assistance Program (EAP), Tuition Reimbursement, and Member Discounts. Northeast Center for Youth and Families, Inc. has an opening for a full‑time Clinical Case Manager/Educational Liaison (CCM) in Residential Services who will focus on clinical, collateral case management, ongoing assessments, and aftercare. The CCM will also act as the Educational Liaison to support the youths' learning and to ensure their IEPs are comprehensive and meeting their needs in the school environment. This CCM will act as an advocate for the youth in the educational setting. Availability during school hours, attending school meetings, and being available during afterschool hours to establish relationships with students and provide for needs that emerge is required as well as after hours on‑call support to the programs. Qualifications Master's Degree Successful completion of required trainings once hired, including but not limited to CPI, CPR, First Aid Approved CORI & DCF background checks (preformed by the EEC) Approved driving background check Valid driver's license and reliable transportation required AA/EOE: we believe diversity strengthens our organization! NCYF provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. NCYF complies with applicable state and local laws governing non‑discrimination in employment in every location in which the agency has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. "Family stabilization has been key in my daughter's recovery, mainstreaming in school and summer employment. NCYF dramatically changed our lives for the better." - Parent #J-18808-Ljbffr