Administrative Support Specialist

Administrative Support SpecialistWe're seeking a detail-oriented Administrative Support Specialist to support employee benefit programs, including HSAs, FSAs, and reimbursement accounts. This role combines administrative support, claims processing, data entry, and customer service to ensure accurate account management and an exceptional member experience. It's an excellent opportunity for someone looking to grow within a stable, employee-owned organization.Key Responsibilities:Process HSA, FSA, and reimbursement claims accurately and efficiently.Review and track claims, reimbursements, and account transactions.Respond to member inquiries regarding account balances, claims status, and benefit plans.Assist users with online account access and troubleshooting.Perform data entry and maintain accurate records and documentation.Handle incoming/outgoing mail and general office administration.Maintain confidentiality and compliance with privacy regulations.Support special projects and process improvement initiatives.Qualifications:2+ years of administrative, office support, or customer service experience.Proficiency with Microsoft Office, especially Excel, Word, and Outlook.Strong organizational skills and attention to detail.Accurate data entry experience.Excellent written and verbal communication skills.Experience with employee benefits, HSAs, FSAs, claims processing, or HR-related functions is preferred.Why Apply?Growth opportunities within a rapidly expanding organization.Employee Stock Ownership Plan (ESOP).Collaborative, team-oriented work environment.Opportunity to develop experience in benefits administration and HR operations.Work Environment:Fully onsite, Monday-Friday, standard business hours. Professional office environment supporting benefits administration, customer service, and administrative operations.Job Type & Location: This is a Contract to Hire position based out of Glens Falls, NY.Pay and Benefits: The pay range for this position is $18.00 - $21.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Application Deadline: This position is anticipated to close on Nov 4, 2026.Workplace Type: This is a fully onsite position in Glens Falls, NY.