Onboarding Specialist

Immediate need for a talented Onboarding Specialist. This is a 06+months contract opportunity with long-term potential and is located in West Palm Beach, FL(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 26-29469

Pay Range: $32/hr - $33/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Manage and resolve Tier 2 and Tier 3 complex HR Operations cases, primarily related to US onboarding and employee lifecycle processes.
• Act as a subject matter expert for complex onboarding scenarios, ensuring timely, accurate, and compliant resolutions.
• Analyze case trends, identify root causes, and recommend process or system improvements.
• Serve as a key subject matter expert for US I-9 processes and compliance, ensuring adherence to documentation standards and requirements.
• Partner with Legal, Compliance, and HR teams to address I-9-related matters and compliance risks.
• Demonstrate strong working knowledge of Client HR Service Delivery (HRSD) and utilize the platform to manage complex HR cases.
• Provide operational support across Global Mobility and employee onboarding processes.
• Develop and maintain operational reports, dashboards, and metrics to monitor HR Operations performance and compliance status.
• Independently manage targeted projects and process improvement initiatives from planning through execution.

Key Requirements and Technology Experience:

• 6–8 years of relevant HR Operations experience, preferably within a global organization.
• Strong hands-on experience with HR onboarding processes, particularly US onboarding, and expertise in US I-9 processes and compliance.
• Experience handling Tier 2/Tier 3 HR cases or equivalent complex HR operations escalations.
• Strong working knowledge of Client HRSD.
• Good understanding of Global Mobility processes.
• Proficiency in Microsoft Excel, PowerPoint, and data analytics/reporting.
• Strong project management skills with the ability to independently manage small-to-medium process improvement initiatives.
• Experience supporting global HR operations.
• Familiarity with immigration or employment eligibility workflows.
• Experience participating in HR technology releases or user acceptance testing.

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here .