Senior Business Systems Analyst (NetSuite)

Overview Senior Business Systems Analyst (NetSuite) – Enterprise Applications, Belmont, CA. This full‑time role requires working from the Belmont office four days per week. The analyst will manage and drive execution of IT Enterprise Applications and projects to enable transformation, growth, maturity, and scale of core internal business systems. Responsibilities Work closely with business partners, technology architects, and system analysts to understand processes, gaps, and goals. Analyze existing and future state business processes, systems, and data flows; develop and maintain documentation related to business process and system changes. Partner with internal and external technology teams to define system requirements and solutions. Participate in systems implementation projects, including requirements documentation, system configuration, test documentation/execution, issue identification, and resolution. Act as the liaison between business units, technology teams, and support teams. Provide technical solutions to business problems by applying functional requirements and leveraging AI and automation capabilities to enhance finance system efficiency. Investigate technical/systems issues, including system configurations, integrations, and APIs; propose solutions to business and IT stakeholders. Work with vendors, implementation partners, architects, developers, and business units to ensure technical compatibility and user satisfaction. Facilitate review sessions with functional owners, subject matter experts, and end‑user representatives. Investigate finance production support issues and ensure timely resolution; manage front‑line support across platforms such as NetSuite, Concur, and Blackline. Optimize finance systems and processes to scale with company growth by implementing new processes, daily issue management, reporting, and month‑end close improvement. Develop project milestones and timelines for development, UAT, production validation, and go‑live. Participate in scheduled system upgrades, test plan development, testing, and review of new functionality. Support delivery of reporting, dashboards, and business intelligence capabilities; perform data management and migration activities. Engage in SOX compliance and reporting activities. Qualifications & Skills Bachelor’s degree in Computer Science, Engineering, Business Administration, or equivalent practical experience. 10+ years of experience implementing, configuring, customizing, and integrating SaaS/Cloud or on‑prem financial systems (e.g., Oracle Fusion, NetSuite, Coupa, Concur). Hands‑on experience with NetSuite ERP, including strong technical and functional knowledge. 7+ years of experience in implementing, enhancing, and supporting Financial ERP modules (AR, AP, PO, GL, FA), preferably within SaaS businesses. Experience in the IT sector and integration services to/on ERP and SaaS applications. Experience with Oracle Fusion ERP is a plus. Technical development background and understanding of API patterns and payloads. Expertise in Hire‑to‑Retire, Quote‑to‑Cash, Procure‑to‑Pay process ecosystems. Self‑starter who thrives in a fast‑paced, customer‑centric environment; strong interpersonal skills to manage business and technology relationships. Excellent written and verbal communication skills for both technical and non‑technical audiences. Demonstrated strong security and confidentiality practices for sensitive data systems. Advanced knowledge of software and spreadsheet applications; complex macro creation, Excel (PivotTables, VLOOKUP, macros), Tableau report building, and Oracle SQL preferred. Ability to handle ambiguity and adapt to a rapidly changing business environment. Proactive, forward‑thinking attitude with creative problem‑solving ability. Working knowledge of AI, automation, and advanced analytics concepts applied to finance systems. Benefits Comprehensive medical, dental, vision, disability, and life insurance. Health Savings Account (HSA) and Flexible Spending Account (FSA). Commuter benefits, voluntary supplemental health coverage, and life insurance. 401(k) match and Employee Stock Purchase Plan (ESPP). Paid time off, paid sick leave, and paid parental/pregnancy leave. Family‑forming benefits (IVF, preservation, adoption, etc.). Emergency backup care for child, adult, and pets. Employee Assistance Program (EAP) with 24/7 counseling. Free legal services for legal advice, document creation, and estate planning. Employee bonus referral program and student loan refinancing assistance. Employee 1:1 coaching, perks, and discounts program. EEO Statement RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during the application and interview process. RingCentral, Inc. (NYSE: RNG) is an EEO/AA employer. #J-18808-Ljbffr RingCentral