Cashier Player Service Rep

Cashier/Player Services Rep

Step into the action! As a vital part of the team, this candidate keeps the excitement going by handling every financial transaction with precision and flair from cashing out gaming vouchers to exchanging chips for big wins. They ensure every dollar counts (literally!) and make sure all transactions are smooth, secure, and perfectly documented.

Essential duties and responsibilities include performing check cashing, customer deposit and withdrawal transactions, making change for guests, exchanging chips, sports vouchers, or gaming vouchers for cash. They prepare customer jackpots, W2G, W9's and all other tax forms. They service the Table Games Department with all appropriate tax forms. They issue slot counter checks when assigned to a front window. They post all information in the casino accounting system. They are accountable for all transactions and balances daily to assure accuracy. They prepare AML entries for compliance. They enroll new members in the Players' Club and answer account questions. They must have a thorough knowledge of the point system. They may assist with promotional giveaways. They will accept the occasional donations for charitable promotions. They are accountable for obtaining a cash bank and reconciling sales. They must be knowledgeable on kiosk functions and promotions. They perform other duties as assigned.

Required skills and abilities include language ability, math ability, reasoning ability, and computer skills. Must possess intermediate PC skills. Microsoft Office experience required. Must be able to obtain and maintain appropriate licensing from the Pennsylvania Gaming Control Board. High School Diploma or equivalent is required.

Physical requirements and working conditions include being exposed to smoke when on the casino floor and in the cage. Candidate must possess good interpersonal skills, be organized, and be able to work in a fast-paced and demanding environment. The employee will be required to sit and stand extended periods of time. Employee must have excellent dexterity of hands and fingers to use computers and handle vouchers, cash, and chips. Employee is required to lift and carry up to 30 lbs. Employee must be able to talk and hear in order to ensure proper communication. This job requires strong vision skills, including close vision, peripheral vision and ability to adjust focus.