Service Technician I

Description Summary: The Field Service Technician is responsible for assisting in the troubleshooting and repairing of computer-based control and monitoring systems manufactured or supported by Beier Integrated Systems. Essential Job Functions Work with instruction on installation and commissioning of equipment. Learn and increase knowledge of troubleshooting, inspecting, diagnosing, repairing, and servicing proprietary and competitor generator components to include breakers, shutdown switches, wiring harnesses, alternators, and battery systems. Increase technical knowledge of troubleshooting, root cause analysis, electrical control maintenance standards, low/medium/high voltage and arc resistant theory, and on‑site field estimation. Assist in promoting cost reductions, driving accurate maintenance and service estimations, and increasing part sales by consulting with other related team members. Shadow level III technicians to gain knowledge on properly offering accurate resolutions and maintenance education for clients through successful technical support in intense, high‑level risk or security environments. Must be available for on‑call rotation per client needs on an as‑needed basis. Competencies Good verbal and written communication skills. Strong technical aptitude with a desire to develop expertise in electrical systems and field service. Basic understanding of computer hardware and networking. Possess ability to learn to diagnose and repair hardware failures and network issues. Ability to travel regionally with occasional extended stay as required. Strong problem‑solving and decision‑making skills. Ability to take direction and work independently and collaboratively in a team. Requirements Relevant technical degree or certification is a plus. Possession of a valid driver’s license and a good driving record. Prior experience with and/or exposure to PLC systems, shipyard, marine, or offshore environments is beneficial, but it is not required as we provide training specifically for our products. Experience in marine or industrial equipment maintenance preferred. Experience with PLC systems preferred but not required. Physical Requirements Ability to work in extreme cold and hot environments, including maintaining physical and mental alertness in temperatures that may exceed or fall below normal comfort ranges. Endurance to perform tasks while wearing protective gear, such as insulated clothing in cold climates and heat‑protective attire in hot environments. Flexibility and mobility to work in tight, restricted spaces where freedom of movement may be limited. Capacity to enter, exit, and work effectively in confined areas such as engine rooms, crawl spaces, and vessel compartments. Capacity to navigate narrow walkways, climb ladders, and maneuver safely on uneven surfaces or stairwells in challenging sea conditions. Ability to lift and carry equipment or tools weighing up to 50 pounds. Stamina for extended periods of standing, bending, kneeling, and performing physically demanding tasks, especially in variable and extreme temperatures. #J-18808-Ljbffr Beier Integrated Systems