Agile Delivery Lead

Role Description

Human Made is looking for an Agile Delivery Lead to support our Americas region on a freelance or fixed-term contract basis. The successful candidate must be able to commit to a 6 month contract.

As an Agile Delivery Lead, you’ll balance project delivery with strategic team leadership, guiding distributed teams to deliver exceptional WordPress-based projects for enterprise clients.

• Thorough understanding of scrum/agile concepts.
• Key role in client engagement, delivery planning, and cross-functional collaboration.
• Work closely with other discipline leads to create a culture of trust, empowerment, and continuous improvement.
• Confident in collaborating with Engineering and Commercial teams.
• Anticipate and identify problems as they arise.

Applying Scrum To Produce High Quality Work

• Manage each project's scope and timeline.
• Create and maintain a team culture that facilitates shared responsibility for successful delivery.
• Guide and coach team on principles and practice of the agile framework.
• Work with squad to define and refine project scope, estimates, and resource requirements.
• Prepare and facilitate workshops to establish project needs and relationships.
• Facilitate meetings to monitor project progress and resolve issues.
• Remove impediments or guide the team to remove impediments.
• Assess the time and financial impact of scope change and communicate to stakeholders.
• Identify risks and mitigation strategies.
• Identify when to use experiments for learning and solutioning.

Accountability To The Business

• Be commercially aware: Understand the status of the budget of your projects.
• Allocation management of project needs in conjunction with your squad composition.

Building And Safeguarding Relationships

• Facilitate wider engagement with internal and external stakeholders.
• Build a partnership relationship with clients.
• Understand the workings and needs of the account you are partnered with.
• Be a leading member of the squad or team.
• Communicate regularly; be proactive in facing difficult conversations.
• Manage your interactions with clients and internal team professionally and personably.

Using Data to Allow the Team and Wider Business to Make Critical Decisions

• Develop creative and technical judgement and strive for high quality output.
• Share progress and communicate to internal and external stakeholders.
• Conduct team reviews and retrospectives to promote continuous improvement.
• Endorse and present appropriate metrics to sustain continuous improvement.

Qualifications

• Certified ScrumMaster (CSM) or Professional Scrum Master (PSM I/II) or similar qualifications desirable.
• Experience in a scrum master / agile delivery role.
• Thrives in dynamic, multi-project environments.
• Experience applying scrum and a wider awareness of agile principles.
• Experience working in an enterprise agency environment and/or hands-on expertise with Scrum practices.
• Strong skills in servant leadership, negotiation, facilitation, situational awareness, conflict resolution, and promoting transparency.
• A strategic and driven mindset.
• Experience in using a wide range of project management tools (e.g., Jira, Trello, Confluence).
• Strong written and oral communication skills.
• Knowledge of web technologies (e.g., WordPress, PHP, HTML/HTML5, CSS, JavaScript).

Benefits

• Gain experience working in an agency, without a long-term commitment.
• Competitive rates.
• Work alongside some of the WordPress industry’s top engineers.
• Access to Slack channels for networking opportunities.
• Opportunity to explore Human Made with the potential of becoming a full-time employee.