Pharmacy Technician

Job Description - Pharmacy Technician

Location- Zephyrhills, FL

Full-time

General Description

The Pharmacy Technician works directly with patients to provide a best-in-class pharmacy experience while supporting the pharmacy team under the supervision of a licensed pharmacist. This role performs a variety of technical and administrative duties in compliance with local, state, and federal regulations to ensure safe, accurate, and timely medication services.


Essential Duties & Responsibilities
• Deliver excellent customer service and ensure patients are assisted in a timely, professional manner
• Answer phones promptly, assist within scope, and refer clinical questions to the pharmacist
• Assist pharmacists with preparation, filling, and dispensing of medications
• Ensure accuracy in medication dispensing using proper procedures and safety standards
• Maintain appropriate inventory levels and follow safe medication stocking practices
• Communicate updates on medication availability, shortages, and pricing to pharmacy staff
• Adjust priorities based on workload and pharmacist direction
• Process insurance claims, adjudication, and pre-authorizations in a timely manner
• Support 340B program requirements, inventory management, and point-of-sale (POS) systems
• Maintain confidentiality and ensure HIPAA compliance at all times
• Communicate issues that may impact patient flow or pharmacy operations
• Support community initiatives and promote Premier's mission and values
• Participate in Quality Improvement / Quality Assurance (QI/QA) activities
• Perform other duties as assigned


Knowledge, Skills & Abilities
• General knowledge of medications, drug classifications, and prescription interpretation
• Basic understanding of medical terminology and documentation
• Ability to perform basic mathematical calculations accurately
• Strong organizational skills and attention to detail
• Professional demeanor with a positive attitude and strong work ethic
• Excellent customer service skills with empathy and compassion
• Strong verbal and written communication skills
• High ethical standards and commitment to confidentiality
• Alignment with Premier Community HealthCare Group's mission and values


Qualifications
• Registered Pharmacy Technician with the Florida Board of Pharmacy
• High School Diploma or GED required
• One (1) to two (2) years of pharmacy technician experience required
• Pharmacy Technician Certification Board (PTCB) or ExCPT certification strongly preferred
• Basic understanding of the 340B Federal Program preferred
• Ability to obtain and maintain Epic certification and annual compliance training


Working Conditions & Physical Requirements
• Ability to lift 20 lbs. regularly and 30-50 lbs. occasionally
• Ability to sit for extended periods
• Direct exposure to computer screens
• Possible exposure to contagious or infectious diseases
• Ability to travel between Premier sites as needed