Senior Product Designer - OKX Pay San Jose, California, United States

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity This is a hybrid onsite position. Candidates must be in or open to relocating to the Bay Area, CA. We are seeking an experienced and detail-oriented Product Designer to join the OKX team, where you will help guide the team's attention to UX craft and lead cross-functional design alignment and efficiency across our global apps. This pivotal role focuses on crafting dynamic and engaging user experiences that foster a strong connection between our products and their users. As part of this role, you will be part of a world-class team driving the launch of an innovative crypto product feature. Collaboration is key in this position, as you will work closely with our global design, product, creative, strategy, engineering, and research teams to elevate the cutting edge of our product offerings. Your contributions will steer development and implementation of new technological concepts in crypto, deliver designs aligned with business objectives. The right candidate for this role possesses a detail-oriented approach to user experience, with a passion for holistic product-design thinking. As a strategic partner to cross-functional teams, you should excel in adaptability and conversing with stakeholders, while continuing to maintain a focus on excellent user experience and product quality. What You’ll Be Doing Leverage data, insights, and user feedback to bring human voices into problem statements, product interfaces, and user journeys Generate ideas quickly, and connect regularly with customers to validate directions Participate in design critiques and present work in product leadership feedback meetings Proactively partner with design leadership to influence strategic decisions improve the overall Pay experience, and ensure consistency. Stakeholder management is very important to succeed in this role Raising the bar for UX craft and users, own end-to-end design quality for Pay-related features including mentoring other designers in the squad. Own end-to-end design quality, which includes advocating for UX craft and users Co‑lead the product development process, influencing strategic decisions to improve the overall product experience, and ensure consistency Partner with content designers, visual designers, product managers, user researchers, and engineers across markets to build and ship experiences that represent the company vision Work across teams to drive consensus and advocate for solutions that balance the needs of our users with our business goals What We Look For In You Must be native to crypto and have payments experience or interest in investing in Cefi or DeFi Requires 6‑8+ years of Product Design experience Experience designing outstanding digital products in an agile development environment A portfolio of design work that showcases modern design work that excites you and demonstrates your ability to design mobile‑first digital Bachelor’s degree in Product Design, Web Design, or equivalent project/portfolio experience Deep understanding of human‑centered design principles Proficient in dissecting complex problems and tasks, translating them into user‑centric, data‑driven experiences that are intuitive and inclusive Skilled in thriving within a fast‑paced environment, adept at managing multiple dependencies, prioritizing tasks independently, and demonstrating flexibility while proactively addressing challenges Demonstrated expertise in employing design methodologies and tools to facilitate cross‑functional collaboration in understanding and meeting user needs Strong capabilities in delivering effective presentations, with exceptional interpersonal and communication skills Experienced in articulating complex and abstract concepts persuasively, providing rationale behind decisions, remaining open to feedback, and confidently representing viewpoints Extensive background in developing digital products and experiences through comprehensive knowledge of user research, user experience, interaction design, and prototyping techniques An ability to work in an agile development environment with cross‑functional partners Nice to Haves Experience designing for fintech, investment platforms, or crypto products Experience working with teams across offices and time zones L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non‑job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $178,888–$268,333. The salary offered depends on a variety of factors, including job‑related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long‑term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third‑party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. #J-18808-Ljbffr