Housekeeping Inspector

Housekeeping Inspector

Yosemite CA - Yosemite National Park, CA 95321

Overview

Salary Range $20.00 Hourly Position Type Full Time Education Level High School Category Hospitality - Hotel

Description

COMPENSATION: Starting at $20.00 per Hour

SNAPSHOT

A hands-on hospitality role where every day brings new adventures — both on the job and outside in Yosemite's great outdoors.

IS THIS THE RIGHT JOB FOR ME?

• Do you love making people happy and being part of a diverse team?
• Have a strong work ethic and a positive attitude?
• Enjoy the outdoors and living in a remote, nature-filled setting?
• Want to gain housekeeping and guest service experience — with room to grow if you excel?

If that sounds like you, this might be the perfect role.

ABOUT US

We are a group of exceptional lodges bordering Yosemite National Park, near granite peaks, fresh mountain air, and some of the most iconic views in the world. We're looking for Housekeeping Inspectors who are excited about providing memorable hospitality experiences and helping support a fun and rewarding work environment.

WHY YOU'LL LOVE IT HERE

• Competitive pay and benefits
• Supportive, inclusive team culture
• Knowledgeable coworkers who share expertise and guidance
• Work where people vacation — hike, climb, explore, or relax in Yosemite's beauty on your days off

WHAT WE OFFER

• Sick pay in first year; paid time off thereafter
• Healthcare benefits available within 90 days
• 401K eligible with company match after 1 year
• Regular work schedule with specific days off
• If living in lodge-owned housing, room & board available for fixed weekly cost

WHAT YOU WILL DO (JOB SUMMARY)

The Housekeeping Inspector has varied responsibilities, including inspecting rooms and public areas, maintaining and refining our housekeeping standards, supporting our housekeeping staff, providing feedback and ideas to the housekeeping team, assisting with guest requests, and hands-on support of daily housekeeping. The Inspector also provides training to new and existing Housekeeping Staff. The Housekeeping Inspector has one other distinct and important role as well: completing regular Quality Assurance inspections in cabins – actively maintaining guest accommodations to furnishings standards & identifying maintenance and other issues.

You'll thrive in this role if you:

• Enjoy helping guests and creating a welcoming environment
• Are reliable, detail-oriented and organized
• Can balance multiple tasks while maintaining cleanliness and safety standards
• Work well independently and as part of a supportive team

Qualifications

KEY RESPONSIBILITIES

• Clean guest rooms, public lobbies, restrooms, and other guest areas as assigned
• Maintain cleanliness of housekeeping vacuums, closets, storage areas, and other equipment
• Handle guest complaints concerning housekeeping service or refers problem to managers
• Inspect all rooms after they have been cleaned to ensure that all lodge policies and standards have met and a room is guest ready
• Assists housekeepers with daily housekeeping as needed to meet the 4pm check-in deadline including stripping rooms, making beds, porting for the housekeepers, etc.
• Stay on top of trash and dirty linen and get it to the appropriate place
• Comply with housekeeping policies and procedures
• Assist with other lodge needs as the need arises from time to time
• Communicate professionally at all times with all staff and management
• Support team members and interns while fostering a positive work environment
• Work safely, address/report safety issues, and use proper personal protective equipment
• Comply with work shift schedules and break requirements
• Perform other duties as assigned, including additional lodge support as needed

EDUCATION & EXPERIENCE

• High School Diploma or GED; college degree a plus
• Minimum one-year prior work experience in Housekeeping; hotel/hospitality preferred
• Experience successfully living/working in rural/remote environment preferred

COMPETENCIES/REQUIRED SKILLS AND ABILITIES

• Strong guest service and hospitality focus
• Reliable, dependable and punctual
• Exceptionally high attention to detail
• Capable of self-supervision
• Able to follow written and verbal instructions in a timely, concise manner
• Works well as part of a team and supports others
• Detail-oriented with good organizational skills
• Follows company policies, procedures and safety standards
• Adheres to food handling and sanitation requirements
• Communicates appropriately, supportively and professionally
• Adaptable, takes initiative, and able to multitask and troubleshoot in a fast-paced setting
• Demonstrates good judgment, integrity, honesty and professionalism
• Positive attitude and willingness to learn and grow
• Leading a healthy, balanced, drug-free lifestyle

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• The physical environment requires employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions, and to adhere to departmental uniform standards
• Frequent walking, twisting, bending, stooping, kneeling, crouching, crawling, reaching, sitting, climbing stairs
• Ability to stand and move continuously
• Lifting up to 50 pounds and moving carts weighing 300 pounds
• Working with required chemicals and PPE
• Shifts of up to 8 hours per day, plus periodic additional overtime hours and help covering additional shifts when needed

NOTE

We are an equal opportunity employer and extremely proud of our highly diverse team and embrace diversity at all levels of the organization. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.