Retail Sales Associate

Overview Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning $57,172 per year ( 27.49/hr. )? Well, we can help make that happen. Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. If you love to learn, then take your newfound knowledge and create mind‑blowing customer satisfaction; you're right where you need to be. This role requires working evenings, weekends, and holidays, reporting to the Store Manager and following guidance from the Assistant Store Manager and team specialists. What You'll Do Explain and demonstrate product capabilities and offer suggestions based on customers' wants and needs Meet or exceed targets regarding customer experience, sales, and retention Assist with opening and closing of the store retail environment Properly handle cash Engage in workshops, special events, and product demos Support fellow sales agents when needed Continuously expand knowledge of current Cox products and competitor offerings through regular training classes May be required to work in other locations within the same geographical area What's In It For You As part of a customer loyalty‑driven team, there is variable targeted total compensation of $57,172 ( 27.49/hr. ); high earners (top 10%) reach an average annual compensation of just over $74,455 ( 35.80/hr. ). Targeted total compensation may vary based on location, experience, and meeting minimum sales targets. Compensation includes a full‑time hourly base rate of $19.00/hr plus monthly targeted commissions of $1,471 . Employees also receive a ramp period of up to 2 months to adjust to commission earnings. We want you to feel cared for and respected (like you do with our customers). Cox offers competitive pay plus an uncapped commission plan and benefits (401k + company matching, comprehensive medical benefits, etc.). Additional perks include free Internet and other Cox discounted services, tuition reimbursement, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance, and more. Good work is rewarded not just with a healthy paycheck. Cox values people over technology and aims to recognize and celebrate contributions. We foster a supportive culture where everyone from leadership to new hires can support and feel supported. Growth opportunities are plentiful; you can train and explore roles across the Cox family of businesses, including cleantech, health care, and new forms of transportation mobility. USD 18.32 – 27.45 per hour Qualifications Minimum HS diploma/GED or up to 2 years of relevant work experience Ability to meet established sales, retention, and customer experience targets Strong interpersonal and communication skills to sell products using a consultative, solutions–based approach and influence customer decisions Ability to build relationships and adapt to a diverse customer base Ability to multi‑task and prioritize in a service‑oriented, fast‑paced team environment Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services Computer literacy with an aptitude for learning communication products, services, and accessories Willingness to work a flexible schedule, including weekends, evenings, and holidays Ability to lift 25–50 pounds to help manage stock room inventory Preferred Some college experience in sales, business, or management One year of experience in a related field (Sales, Retail Sales, Service Industry, etc.) Experience selling Wireless/Mobile products Fluency in Spanish, written and spoken Compensation Hourly pay rate is 18.32 – 27.45 /hour. The rate may vary based on location and candidate experience. The role is also eligible for an annual incentive/commission target of $17,652.00 . Benefits Employees receive a minimum of sixteen hours of paid time off every month and seven paid holidays each year. Additional paid time off is available for bereavement leave, voting, jury duty, volunteer time, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets #J-18808-Ljbffr