Customer Service / Customer Loyalty Keynote/Guest Speaker | Marketing And SERVQUAL Customer Service [ESC1Q151]

Customer Service / Customer Loyalty Keynote/Guest Speaker | Marketing And SERVQUAL Customer Service

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at

Job Description

ProSidian Seeks a Customer Service / Customer Loyalty Keynote/Guest Speaker | Marketing And SERVQUAL Customer Service [ESC1Q151] for Speakers Bureau (Keynote/Guest Speaker) on a Exempt 1099 Contract: No Overtime Pay Basis Contract Contingent generally located across the CONUS - Texas (Remote W/ Travel or Virtual) Across The South Central Region supporting an education-centered state organization that targets outcomes via leadership, instruction, training, and diverse, transparent, partnership-driven procurement practices.

We seek Customer Service / Customer Loyalty Speakers Bureau (Keynote/Guest) Speaker candidates with relevant Education, And Academia Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Education, And Academia Sector Clients such as ESC1. This as a Contract Contingent or Contract W-2 (IRS-1099) Marketing And SERVQUAL Customer Service Functional Area / Swim Lane / Category Discipline Professional - Speakers Bureau (Keynote/Guest Speaker) Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

JOB OVERVIEW

Provide services and support as a Customer Service / Customer Loyalty Keynote/Guest Speaker [Speakers Bureau (Keynote/Guest Speaker)] in the Education, And Academia Industry Sector focussing on Human Capital Solutions for clients such as Texas Education Agency (TEA) | Region One Education Service Center (ESC1) Generally Located In CONUS - Texas (Remote W/ Travel or Virtual) and across the South Central Region (Of Country/World). ProSidian Speakers Bureau delivers expert-led, purpose-driven keynote and guest speaking engagements that align strategic messaging with event objectivesempowering audiences through impactful communication by industry leaders, subject matter experts, and thought influencers across conferences, academic forums, corporate summits, and community events. Marketing And SERVQUAL Customer Service Category Speakers Provides targeted content and insights tailored to Customer Service / Customer Loyalty Topic Areas while collaborating with a Speakers Bureau (Keynote/Guest) as part of a General/Other Functional Area / Swim Lane / Category Discipline/Category with the objective(s) of engaging audiences through expert knowledge, real-world experience, or motivational storytelling. Delivers value by educating, inspiring, and energizing event participants. Often aligned with the event theme or goals to reinforce key messages. Customer Service / Customer Loyalty speakers specialize in delivering compelling insights, stories, or strategies within their area of expertise. They engage audiences through education, motivation, and actionable guidance rooted in their field.

RESPONSIBILITIES AND DUTIES - Customer Service / Customer Loyalty Keynote/Guest Speaker | Marketing And SERVQUAL Customer Service [ESC1Q151]

Provides targeted content and insights tailored to Customer Service / Customer Loyalty Topic Areas while collaborating with a Speakers Bureau (Keynote/Guest) as part of a General/Other Functional Area / Swim Lane / Category Discipline/Category with the objective(s) of engaging audiences through expert knowledge, real-world experience, or motivational storytelling. Delivers value by educating, inspiring, and energizing event participants. Often aligned with the event theme or goals to reinforce key messages. Customer Service / Customer Loyalty speakers specialize in delivering compelling insights, stories, or strategies within their area of expertise. They engage audiences through education, motivation, and actionable guidance rooted in their field. Champions an organization's mission by providing expertise, insights, or humor that drives thought, action, and cultural relevance across audiences. Craft and deliver tailored keynote presentations that communicate complex ideas with clarity and purpose; align content with audience needs and event themes.

The role(s) are located in the South Central Region is at or near CONUS - Texas (Remote W/ Travel or Virtual). Initially identified Work Site Address (Subject to Change or Working Remotely): 1801 9th Ave N, Texas City, TX 77592

Qualifications

Desired Qualifications For Customer Service / Customer Loyalty Keynote/Guest Speaker | Marketing And SERVQUAL Customer Service [ESC1Q151] (ESC1Q151) Candidates:

Current or previous role aligned with General/Other activities driving qualifications as a Customer Service / Customer Loyalty Keynote Speaker. Demonstrated subject-matter expertise and public speaking experience; ability to engage diverse audiences with authenticity and impact.

EDUCATION / EXPERIENCE REQUIREMENTS / QUALIFICATIONS

Bachelor's degree preferred; equivalent practical, professional, or lived experience in relevant subject area accepted.

Current or previous role aligned with General/Other activities driving qualifications as a Customer Service / Customer Loyalty Keynote Speaker. Demonstrated subject-matter expertise and public speaking experience; ability to engage diverse audiences with authenticity and impact.

SKILLS REQUIRED

Primarily focused on Professional and Management Development Training initiatives and aligned with Speakers Bureau (Keynote/Guest Speaker) activities Marketing And SERVQUAL Customer Service Functional Area Activities.

Public speaking, storytelling, adaptability, audience engagement, content development, time management.

COMPETENCIES REQUIRED

Cultural sensitivity, emotional intelligence, professionalism, situational awareness, innovation, and thought leadership.

ANCILLARY DETAILS OF THE ROLES

Often develops supplemental content such as Q&A guides, learning materials, or companion digital resources.

Can support internal and external stakeholder engagement through pre-event planning and post-event integration sessions.

OTHER DETAILS

Roles may include panel participation, event moderation, breakout facilitation, and collaboration with brand or host initiatives.

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Additional Information

CORE COMPETENCIES * Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader * Leadership ability to guide and lead colleagues on projects and initiatives * Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people * Communication ability to effectively communicate to stakeholders of all levels orally and in writing * Motivation persistent in pursuit of quality and optimal client and company solutions * Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams * Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications * Organization ability to manage projects and activity, and prioritize tasks

OTHER REQUIREMENTS * Business Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary * Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors * Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together * Humility exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference * Willingness - to constantly learn, share, and grow and to view the world as their classroom

BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes