Warehouse Operations Manager II

Overview The Warehouse Operations Manager II is responsible for the efficient day‑to‑day 24/7 operation of a warehouse totaling between 500,000 and 1,000,000+ sq. ft. The role focuses on managing warehouse personnel, implementing action plans, tracking and recording equipment hours, ensuring maintenance schedules, and conducting employee meetings. This position reports to the General Manager of the Distribution Center. Available Shift: Monday–Friday, 8:00 a.m. – 5:00 p.m. Sign‑On Bonus: $1,000 after 45 days of employment, provided the employee is actively employed and in good standing on the payout date. Responsibilities Operations Management Develop a strategic plan in conjunction with the General Manager to ensure efficient and cost‑effective operation and utilization of the facility Ensure efficient shipping and receiving work schedules to meet operational goals Direct the operations of warehouse supervisors and personnel Oversee all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion Audit compliance of internal and external SOPs Ensure equipment is utilized in the most efficient manner Review daily work objectives and determine productivity requirements to produce during the shift to meet overall building objectives Partner with other leaders to balance labor ensuring appropriate staffing levels for daily workload Match skill and background of personnel to work required Conduct analysis of workload versus labor hours and equipment Plan long‑term labor needs based on sales, forecasts and historical data Make recommendations to the General Manager on programs to improve warehouse operations Financials Understand how day‑to‑day decisions impact financial outcomes Be open to learning financial aspects of the business, including budgeting, forecasting, reading GL, Flash and P&L Run productivity and labor reports to analyze performance gaps Employee Relations/Development Ensure pre‑shift meetings cover previous productivity, operational problems, forecasting workload and other pertinent company information Ensure proper staffing and support hiring for all facility operations Ensure new employees are properly onboarded, completing required paperwork and following a structured training schedule Produce and effectively communicate department goals and individual performance goals that ensure facility success Maintain good HR practices with direct reports and adherence to corporate and department policies and procedures Work with the General Manager and HR to resolve employee relation issues, discipline actions, problem resolution and terminations Provide feedback, coaching, guidance and recognition to enhance skill development Play an active role in employee development and talent selection Act as a role model for the department in support of corporate purpose, vision and values Provide coaching and feedback on performance, prepare and present formal performance appraisals, and make recommendations and approve annual compensation increases Exhibit a commitment to self‑development by staying current on information, tools and systems Travel to other warehouses and participate in department or company meetings as necessary Safety and Security Ensure the safe, clean and efficient operation of the warehouse to meet service standards Actively support and participate in all safety initiatives in the facility Implement safety and sanitation schedules that ensure compliance with corporate, OSHA, FDA, AIB or ASI standards Perform safety observations to coach employees on safety procedures Implement necessary improvements to procedures and facility to prevent re‑occurring accidents Prevent associate incidents and injuries by overseeing accident investigations, assessing root cause analysis and implementing necessary improvements Manage equipment maintenance and coordinate with local vendors Qualifications Bachelor’s Degree in Supply Chain, Business or related field preferred 7+ years of supervisory experience in a 500,000 sq. ft. warehouse or distribution environment Experience with Warehouse Management Systems (Manhattan preferred) Working knowledge of Microsoft Office applications Working knowledge of warehouse/mechanical equipment Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and willingness to become certified in one or more of these areas as necessary Ability to work in a fast‑paced environment Ability to handle changing priorities and use good judgment in stressful situations Experience with seasonal work forces is a plus, but not required Experience with or desire to learn performance metrics, process improvement and Lean/Six Sigma tools Excellent talent management and team‑building skills Excellent verbal, non‑verbal and written communication skills Excellent customer service skills, specifically with external clients Excellent analytical and mathematical skills Bilingual English/Spanish preferred Ability and availability to work irregular or extended hours, including nights, weekends and holidays as needed by the customer Must be able to stand/walk for up to 10–12 hours Lift and move totes up to 50 pounds Regular bending, lifting, stretching and reaching both below the waist and above the head Walk frequently throughout the facility, which spans over a quarter mile in length Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and access all areas of the building without limitations Equal Opportunity Employer / Protected Veterans / Individuals With Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws. #J-18808-Ljbffr