Management Analyst

Management Analyst

Specific duties include:

• Analyzes management techniques, processes, and trends for improving organizational effectiveness.
• Analyzes multi-functional programs, functions, and organizations on a region-wide or equivalent scope to determine whether the management systems in current use efficiently accomplish objectives sought and whether they provide controls necessary for sound management. Formulates, presents, executes, and analyzes operations functions.
• Serves as local expert on operations and contract management issues and activities. Responsible for determining operational requirements and contract execution. Determines resource requirements and recommends resource allocations based on priorities and needs. Provides strategic direction for the team, leading and mentoring team members.
• Incumbent works with VA Operations, Data, and Inquiries and training personnel, and VA Acquisition personnel to assist in ensuring the proper completions of services rendered by the MDE contract vendors.
• Responsible for regional oversight, answering inquiries, effectively managing field concerns, and providing solutions to impacted services affecting the completion of contract C&P examinations.
• Performs analysis on regional performance by the MDE contract vendors. Assists in preparing recommendations for areas of concern and or deficiencies.
• Prepares plans, appropriate action items, and field material for matters relating to C&P examinations within the scope of the contract.
• Serves as advisor to management officials in operational elements of the contract. Advises program officials of strategic objectives to be used and prepares analysis for presentations as requested.
• Participates and leads weekly meetings with all contract vendors to ensure proper handling of cases that are not meeting contract performance standards to include claims in the backlog, as well as strategizing effective processes to meet VBA initiatives and end of fiscal year goals.
• Explores new or innovative logistical approaches to effectively promote the goals of VBA with the MDE contract vendors. Responsible for recommending, developing, and coordinating operations to ensure efficient and effective program management to senior leadership.
• Actively participates in cross functional teams and working groups to address challenges, enhance work resolution, and shared operational challenges.

Work Schedule: Full time, Monday through Friday

Compressed/Flexible: Available

Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual: This is not a virtual position.

Position Description/PD#: Management Analyst; PD 39400A

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not Required

Duty Hours: 8:00am - 4:30pm