DONATION CENTER ATTENDANT

Job Description

Job Description

Retail Donation Attendant

LOCATION:

EMPLOYMENT STATUS: Full Time/Non-Exempt/Regular

HOURLY WAGE $

Goodwill Industries--Knoxville, Inc. is seeking full-time Retail Donation Attendant. Ideal candidates will be energetic, flexible, have excellent customer service skills, and be able to pass a pre-employment drug screen.

Summary:

Responsible for receiving all donated items from customers donating at Goodwill Retail Store. Responsible for sorting all donations into proper categories. Assist customers with donations.

Essential Duties and Responsibilities:

• Receive donations: greet donors, accept and unload donated materials, and thank donors for their donated items.
• Ensure that all donated goods received, inspected, sorted and placed into holding bins.
• Assist customers in the disposal of recycled materials.
• Cleaning duties (including but not limited to) donation center inside and outside area are clean and safe.
• Customer service activities (including but not limited to) greeting, assisting, and thanking donors in a positive/professional manner.
• Able to work a flexible schedule, including nights and weekends.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Attendance/Punctuality - Is consistently punctual and at work on time.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
• Organizational Support - Follows policies and procedures; Supports the organization's goals and values.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to stand and/or walk for long periods; use hands to handle; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and/or up to 20 lbs. of force frequently,

Benefits

Medical, Dental, Vision, PTO, 403B and 20% discount at our stores.

Goodwill Industries—Knoxville, Inc. is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.