Care Coordinator (Talladega Outpatient)

Responsibilities

Primary Job Functions:

Care coordination Responsibilities

• Demonstrates the ability to assess the consumer’s needs and strengths utilizing the CANS
• Identifies goals and plans for appropriate services based on the CANS
• Develops Individualized Service Plan (ISP) within 30 of first face-to-face
• Provides appropriate linkage to community resources
• Provides ongoing monitoring of consumers’ progress and needs as assessed in the CANS
• Advocates on behalf of the consumers to secure community resources
• Effectively collaborates with the treatment team members and outside sources in the delivery of care coordination.
• Evaluates the consumer for discharge planning
• Effectively demonstrates the application of child/adolescent specific competencies

Supervision and Consultation

• Seeks clinical supervision and consultation as needed
• Accepts and employs suggestions for improvement
• Actively works to enhance knowledge and skills

Clinical Record Keeping

• Documents in a timely fashion per AltaPointe policy
• Documents appropriate, complete, and comprehensive CANS assessments
• Documents measurable and specific goals in the individualized service plan
• Documents in a clear and concise manner, types of consumer problems, ISP goals addressed and services provided
• Documents case disposition, case closings, follow-up and referrals
• Documents legibly

Courteous and respectful attitudes towards consumers, visitors and co-workers

• Treats consumers with care, dignity and compassion
• Respects consumer’s privacy and confidentiality
• Is pleasant and cooperative with others
• Assists consumers and visitors as needed
• Personal values don’t inhibit ability to relate and care for others
• Is sensitive to the consumer’s needs, expectations and individual differences
• Is gentle and calm to consumers and families

Case Load Management:

• Effectively manages caseload based on consumer needs
• Meets AltaPointe productivity standards

Administrative and Other Related Duties as Assigned:

• Actively participates in Performance Improvement activities
• Actively participates in AltaPointe committees as required
• Completes assigned tasks in a timely manner
• Follows AltaPointe policies and procedures
• Attends to required in-service training and other workshops 

Qualifications

Bachelor’s degree in a human services related field or social work program. Must be at least age 23, maintain a valid verifiable driver license and maintain a clear driving record. Knowledge in child/adolescent specialty, outlined below, to be attained within six (6) months of employment:

• Knowledge of psychiatric disorders in the child/adolescent population
• Basic knowledge of growth and development of child/adolescent consumers as related to all intellectual, emotional, spiritual, and physical aspects of their development
• Knowledge of intellectual and developmental disabilities in the child/adolescent population
• Basic knowledge of behavior management and parenting issues
• Knowledge of cultural diversity
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practice
• Knowledge of effects of trauma including physical/sexual/emotional abuse and neglect issues
• Knowledge of available community resources
• Certified by the Alabama State Department of Mental Health to provide child/adolescent care coordination 
• Certified to administer the CANS (Child and Adolescent Needs and Strengths Assessment)