Senior Medical Assistant - IM - Wil Rob

Job DescriptionAre you ready to bring your clinical competencies to a world-class Medical Group known for the very highest clinical standards? Do you have a passion for the highest quality and patient satisfaction? Then please respond to this dynamic opportunity available with one of the best places to work in Southern California! We would be happy to hear from you.The Cedars-Sinai Medical Network is committed to helping primary care and specialist physicians provide excellent care to all their patients, who benefit from convenient access to primary and specialty care physicians and seamless coordination of care between them. As a part of Cedars-Sinai, our physicians and staff are partners in quality health care from a medical center that is consistently recognized as one of the finest hospitals in the country. For the 8th consecutive year, we have been named one of the top 20 Physician Groups in Southern California by Integrated Healthcare Associates (IHA).Why work here?Beyond outstanding benefits, competitive salaries and health and dental insurance we take pride in hiring the best, most passionate employees. Our talented staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a complex, inclusive environment that fuels innovation and the gold standard of patient care we strive for.What will you be doing in this role?As a member of the patient care team, the Medical Assistant is responsible for positive patient relations, proper telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary. This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information.Primary Duties and ResponsibilitiesGreets patients, take appropriate vital signs, review current medications and record in medical record.Assists with tracking and monitoring department specific data.Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice.Manages patient care flow and assist with monitoring CS-Link message pools and standard work.Sets up exam room/procedure rooms appropriately based on patient visit needs.Sweeps clinical areas to monitor inventory based on standard work.Cleans/re-processes equipment and supplies based on standard work and department guidelines.Addresses patient, physician, and staff concerns and escalate accordingly.Provides assistance in QA measures for suites, including recording QC testing on designated equipment.Provides assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.Monitors their own workflow to identify opportunities for improvement.Participates in daily huddles and staff meetings.Adheres to all infection prevention standards, department policies and guidelines.Assists as a chaperone when needed upon completion of the required Chaperone TrainingQualificationsJob qualificationsEducationHigh School Diploma/GED requiredDiploma in Medical Assisting from an accredited educational program and/or Medical Assistant Certification from Board approved Medical Assistant OrganizationWork Experience2 years Experience working as a Medical Assistant in an outpatient clinical/medical office setting preferredLicenses and CertificationsBasic Life Support (BLS) Certification from American Heart Association (AHA) only requiredAbout UsCedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars-Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.About the TeamWith a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.