Retail Team Member

Retail Team Member

Launch 513 is hiring full-time Retail Team Members to represent client campaigns through face-to-face retail and event marketing throughout the Cincinnati area. This is an entry-level opportunity designed for people who enjoy working with others, want to strengthen their communication and sales skills, and are motivated by measurable goals. No extensive sales background is required. We provide hands-on training and ongoing coaching to help you develop from day one.

As a Retail Team Member, you'll work directly with customers while representing campaigns across industries including telecommunications, nonprofit organizations, and sports. Your responsibilities will include:

• Engaging customers face-to-face and creating a positive experience
• Asking questions to understand customer needs and recommend appropriate solutions
• Presenting products, services, promotions, or campaigns clearly and professionally
• Learning and applying sales, customer service, and communication strategies
• Representing our clients and their brands with professionalism
• Working toward individual and team performance goals
• Participating in ongoing coaching and development sessions
• Collaborating with teammates and leadership to improve results

We believe strong performers are developednot simply hired. New team members receive on-site, hands-on training covering:

• Face-to-face sales and communication
• Customer acquisition and retention
• Product and campaign knowledge
• Goal setting and performance tracking
• Professional communication
• Leadership fundamentals
• Team development and campaign management

Additional morning and evening development sessions may also be available for team members who want extra coaching and skill development.

You could be a strong fit if you're:

• 18 years of age or older
• Confident communicating with new people
• Competitive, goal-oriented, and motivated to improve
• Coachable and able to apply feedback quickly
• Dependable, professional, and positive
• Comfortable working in an active, face-to-face environment
• Interested in developing sales, marketing, or leadership skills

Previous experience in retail, restaurants, hospitality, athletics, customer service, fundraising, or sales can be helpful, but it isn't required. Recent graduates and candidates beginning their careers are encouraged to apply.

Base compensation: Starting around $500+ per week, depending on schedule, attendance, performance, and compensation structure. Performance-based commissions: Successful entry-level team members may have the opportunity to increase their total weekly earnings through commissions and incentives. Growth opportunities: High-performing team members can be considered for additional responsibilities in areas such as:

• Training and mentoring
• Event and campaign coordination
• Team leadership
• Client campaign management
• Sales and performance management

Advancement is based on performance, consistency, skill development, and demonstrated leadership rather than simply time in the role.

At Launch 513, you won't spend your day behind a desk. You'll gain practical experience working directly with customers, representing recognizable campaigns, developing communication skills, and learning how successful sales and marketing teams operate. If you're looking for an environment where you can learn quickly, compete against your own goals, earn based on performance, and develop professionally, we'd like to meet you.