Release Manager

Release Manager

Neuron7.ai is a rapidly growing AI-first SaaS company focused on creating a category-defining service intelligence product. Our swift traction in the market underscores our mission to empower enterprises to make accurate service decisions at scale. Our AI-driven platform delivers service predictions in seconds by analyzing structured and unstructured data alongside insights from leading experts. In complex service environments—such as high-tech devices, manufacturing, and medical devices—Neuron7.ai helps service leaders excel in critical metrics like first-call resolution, turnaround time, and service margins.

We are seeking an experienced Release Manager to drive the end-to-end release lifecycle + QA certification across multiple products and environments. The role requires strong coordination across engineering, QA, DevOps, and product teams, ensuring predictable, high-quality releases. In addition, the candidate should have worked in driving QA processes and test automation, enabling them to effectively drive release quality and readiness.

Key Responsibilities

• Own and manage the complete release lifecycle—planning, scheduling, coordination, deployment, and validation
• Maintain release calendars, dependencies, and timelines
• Coordinate with development, QA, DevOps, and product teams for release readiness
• Identify and mitigate risks, blockers, and interdependencies
• Establish and enforce release governance, quality gates, and checklists
• Ensure releases meet quality standards, working closely with QA teams
• Drive Go/No-Go decisions based on readiness criteria
• Conduct post-release reviews to identify opportunities for improvement
• Lead the QA teams to ensure:
• Adequate test coverage (functional, regression, integration)
• Proper defect tracking and closure before release
• Understand and support test automation efforts and their integration into CI/CD pipelines
• Ensure release readiness validation, smoke testing, and production verification
• Own certification for product releases – monthly, quarterly, etc.
• Collaborate with DevOps to manage and optimize CI/CD pipelines
• Ensure smooth deployments across Dev, QA, UAT, Pre-Prod, and Production environments
• Implement best practices for:
• Version control (Git)
• Branching strategies
• Automated deployment workflows
• Act as the central point of contact for releases
• Communicate release status, risks, timelines, and impacts clearly to stakeholders (CSMs, customers and N7 leadership teams)
• Facilitate:
• Release planning meetings
• Go/No-Go calls
• Retrospectives
• Track and improve key release metrics, including:
• Deployment success rate
• Defect leakage
• Change failure rate
• Mean time to recovery (MTTR)
• Drive improvements in release predictability, automation, and quality

Key Skills & Qualifications

Technical Skills

• 10+ years of experience in Release Management / DevOps / QA-aligned roles
• Strong experience with CI/CD tools (Azure DevOps, Jenkins, GitLab CI/CD)
• Experience in QA process management:
• Software testing lifecycle (STLC)
• Test automation frameworks (Selenium, Cypress, or similar – awareness level)
• API testing tools (Postman / RestAssured – preferred)
• Strong understanding of:
• Git/Jenkins & version control
• Deployment pipelines
• Multi-environment release management
• Preferably worked in Product development companies in managing the release deployments, product QA certifications.

Process & Functional Skills

• Strong understanding of Agile / Scrum methodologies
• Experience with release governance and change management processes
• Familiarity with tools like Jira / Azure Boards

Leadership & Soft Skills

• Strong cross-functional collaboration and stakeholder management
• Ability to manage multiple releases in a fast-paced environment
• Strong problem-solving and decision-making skills
• High ownership, accountability, and attention to detail

Success Metrics (What Good Looks Like)

• High-quality, on-time releases with minimal rollback incidents
• Reduced production defects and release risks
• Improved deployment stability and predictability
• Strong alignment between engineering, QA, and product teams

Qualifications

• Bachelor's/Master's degree in Computer Science or related field
• Certifications in DevOps / Agile / ITIL / Quality Assurance
• Exposure to cloud platforms (AWS, Azure, GCP)
• Understanding of automation-driven release environments, QA processes

At Neuron7.ai, we prioritize integrity, innovation, and a customer-centric approach. Our mission is to enhance service decision-making through advanced AI technology, and we are dedicated to delivering excellence in all aspects of our work.

Competitive salary, equity, and spot bonuses.

Paid sick leave.

Comprehensive health insurance.

Paid parental leave.

Work from our vibrant Bengaluru office.

Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital status, or any other characteristic protected by law.