Operations Manager

Operations Manager at Raising Cane’s Chicken Fingers® About the Role Assists the Restaurant Leader in leading operational excellence of the restaurant and upholding Raising Cane’s standards and culture in all areas of operations. Responsibilities Executes restaurant operations functions. Acts as manager on duty, opens and closes the restaurant. Manages cash handling and ensures accountability. Enforces Raising Cane’s policies and standards. Executes shift management and safety standards. Uses required tools, forms and logs to support shift execution. Deploys crew members during a shift. Provides exemplary customer service. Utilizes reward and recognition program for crew members. Authorizes employee functions requiring manager approval (e.g., discounts, promotions, time‑clock overrides). Ensures restaurant cleanliness and facility maintenance. Completes other duties as assigned. Essential Physical Requirements Lift and carry up to 50 lbs.; bend, kneel, twist, and reach overhead or below the waist. Navigate stairs, move quickly, and stay on the feed throughout the shift. Take orders accurately, process payments efficiently, and communicate clearly. Work safely around hot cooking equipment, cleaning supplies, and common ingredients such as oil and flour. Maintain a clean, safe restaurant while following all food safety and company procedures. Occasionally drive on behalf of the company for work‑related purposes (e.g., picking up product) when required by business needs. Qualifications Must be 18 years of age or older. High school diploma or equivalent required. 3+ years of restaurant or retail management experience. Possess a valid, state‑issued driver’s license. Must complete all required Raising Cane’s training programs. Able to work a variety of shifts including days, evenings and weekends and travel as needed. Detail‑oriented, organized, and able to manage multiple priorities that may change constantly. Self‑driven, flexible, and energetic with strong analytical, written, and verbal communication skills. Able to recognize and analyze problems, set goals, create and convert plans into action to solve problems. Proficient in a variety of technology systems including Microsoft Office (Excel, Word, Outlook) and able to learn and adapt to new systems quickly. Preferred Qualifications Experience with new restaurant opening. Benefits Medical, Dental, Vision & Pharmacy Benefits. Dependent Care & Healthcare Flexible Spending Accounts. Company‑provided Life and Disability Insurance. Hospital Indemnity, Accident and Critical Illness. 401(k) with employer match (age 21 & older). Access to financial advisors for budget and retirement planning. One Pass Gym Membership Program. Tuition Reimbursement. Crewmember Assistance Program. Pet Insurance. Perks & Rewards Weekly pay (in some states bi‑weekly). Competitive pay plus monthly bonus. Paid Time Off & Sick time. 8 paid holidays a year (some locations may vary). Early closure for company events. Casual work attire. Perkspot Employee Discount Programs. All information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr Raisin Cane