General Manager- West /Mid-West (Illinois, Arizona)

$65k - $75k

ESA Management, LLC

Job Description

POSITION PURPOSE AND SUMMARY
Location: West, Mid-West United States (Illinois, Phoenix)
Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace.
Watch A Day in the Life video for General Manager
MAJOR / KEY JOB DUTIES

Demonstrates and promotes 100% commitment to providing the best possible experience for our guests

Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives

Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards.

Completes daily room and Guest Ready room inspections.

Manages ESA Brand Standards and processes while pursuing continuous improvement.

Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed.

Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance.

Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition.

Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner.

Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables.

Provides team members with the necessary tools and supplies to perform their jobs.

Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors

Efficiently manages rooms to keep all guest rooms in service.

Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards.

Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely.

Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities.

Upholds and enforces ESA standards and policy compliance at the hotel level.

Ensures bank deposits are completed in accordance with company policy

Completes competitive surveillance (Sales Drive Bys)

OTHER DUTIES

Reviews in-house rates.

Adheres to federal, state and local employment related laws and regulations.

Performs duties in all aspects of hotel operations as needed

Directly manages an Assistant General Manager / Team Leader.

Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues.

BENEFITS

Weekly Pay!

Quarterly Bonus (Metrics Based)

Competitive Wages

Great working environment

Employee Recognition Programs

Medical Insurance

Dental Insurance

Vision Insurance

Health Care and Dependent Care Flexible Spending Accounts

Employer Paid Basic Life and AD&D Insurance

Employer Paid Long Term Disability

Optional Employee Paid - Voluntary Benefits

Short-Term Disability

Buy-Up Long-Term Disability

Supplemental Life Insurance

Dependent Life Insurance

401(k) Savings Plan

Paid Time Off

Employee Assistance Program (EAP)

Employee Perks Program offering discounts to major companies

Compensation

Pay Ranges
Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Requirements

MINIMUM QUALIFICATIONS
Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check.
PREFERRED QUALIFICATIONS

2-year degree highly preferred

Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software

Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines

Ability to manage and direct a staff to perform daily job tasks

Conversational or proficient in Spanish

ENVIRONMENTAL JOB REQUIREMENTS
The work environment characteristics described here are representative of the associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate

Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

Typically, moderate noise level in the work environment.

Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.

Occasionally push, pull, lift and/or move up to 25 pounds.

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

Read, write and speak English and comprehends basic instructions.

Write in an effective and grammatically correct manner to generate effective short correspondence and memos.

Present information in one-on-one and small group situations to customers, clients, and associate

Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property

Conversational Spanish would be beneficial

Compensation
$65,000.00 - $75,000.00 Annually

Apply

Vacancy posted 12 hours ago

Similar jobs that could be interesting for youBased on the General Manager- West /Mid-West (Illinois, Arizona) in Winnetka, IL vacancy

National Account Manager - C-Store West
$150k - $160k
...Job Family: Sales Type of contract: Unlimited-term Working mode: Remote work Job Id: 53794 National Account Manager - C-Store West At Bel, we are not just a companywe are a company on a Mission, built on 160 years of bold innovation, family values...
Suggested
Contract work
Local area
Remote work
Bel Brands USA
Evanston, IL
1 day ago
Business Development Manager
$78.2k - $117.2k
...something special for you.THE COMPANYFluid Management, Inc., a Unit of IDEX Corporation, is... ...to new customers and to smaller and mid-tier customers.IoT Sales: Promote and sell... ...timeThe ideal candidate will sit in Illinois or mid west regionMAJOR RESPONSIBILITIES INCLUDE THE...
Suggested
Local area
IDEX
Northbrook, IL
2 days ago
Business Development Manager
...Business Development Manager Fluid Management, Inc., a Unit of IDEX Corporation, is the leading global manufacturer of precision... ...up to 25% of the time ~ The ideal candidate will sit in Illinois or mid west region Fluid Management offers a dynamic and...
Suggested
Work at office
IDEX Corporation
Wheeling, IL
2 days ago
Chief Technology Officer / General Manager
$307.4k - $341.55k
...4 # of Openings: 1 Job Title: Chief Technology Officer / General Manager Area: Information Technology Reports to: Chief Executive... ...business requirements. Rotary is under the jurisdiction of Illinois employment laws; we require all employees to live within...
Suggested
Work at office
Relocation package
Flexible hours
2 days per week
Rotary International
Evanston, IL
3 days ago
Sales & Education Account Executive, Mid West (Chicago)
$80k - $95k
...targets are met and strong ROI is achieved. Evaluate retail trends to determine resource movements against sales. Relationship Management Build strong relationships with Sephora store management, regional/district managers, event managers, education managers, and...
Suggested
Hourly pay
Freelance
Work at office
Flexible hours
Night shift
Afternoon shift
L'Occitane En Provence
Des Plaines, IL
12 days ago
Head of Operations Management (m/w/d)
$70k
...documentation In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train... .... Seniority level Seniority level Mid-Senior level Employment type Employment... ...Chicago Area $80,000 - $90,000 3 weeks ago West Chicago, IL $70,000 - $80,000 2 weeks ago...
Weekly pay
Full time
Seasonal work
Shift work
Night shift
Day shift
Dayton Freight
Des Plaines, IL
3 days ago
Restaurant Shift Manager
$10 per hour
...Join to apply for the Restaurant Shift Manager role at Noodles & Company At Noodles & Company... ...service and strong results. Owning open, mid, or close routines for your shift and setting... ...$16.00 - USD $23.00 /Hr. Location 1209 West Dundee Rd Buffalo Grove IL Seniority level...
Full time
Part time
Local area
Flexible hours
Shift work
Noodles & Company
Buffalo Grove, IL
12 hours ago
Residency Program Director for General Surgery - Park Ridge, Illinois
...Job Opportunity Location Advocate Lutheran General Hospital 1775 Dempster St, Park Ridge, IL 60068 Park Ridge, Illinois Care Delivery Brand Advocate Health Care Compensation $432,961 -$432.961, plus additional incentive and sign-on bonus eligible Job Description...
Local area
Relocation package
Advocate Aurora Health
Park Ridge, IL
4 days ago
Teller Services Coordinator - Glencoe, IL
$22 - $24 per hour
...commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non... ...states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial...
Hourly pay
Temporary work
Flexible hours
Wintrust Financial
Wilmette, IL
2 days ago
Restaurant General Manager
...Join the Fun Paced world of Dunkin! Seeking experienced Restaurant Managers to develop a dedicated team of individuals who deliver great guest experiences and profitable top line sales. Restaurant General Manager is responsible for the overall operational excellence and...
Full time
Shift work
Weekend work
Weekday work
ZippyApp - Recruitment Marketing
Skokie, IL
12 hours ago
Restaurant General Manager
...also responsible for scheduling and deploying the Team correctly, addressing performance issues and managing the restaurant budget and financial plans. Restaurant General Manager Behaviors Ensuring the entire restaurant team is properly trained and developed....
Shift work
Taco Bell
Evanston, IL
4 days ago
Federal Account Executive - Department of Energy (DOE) West
...execute a comprehensive strategic account plan for DOE headquarters, national labs, and field offices. Build relationships with program managers, contracting officers, and technical leads across DOE’s mission areas (e.g., Office of Energy Efficiency & Renewable Energy,...
Contract work
Work at office
Paragon Micro
Buffalo Grove, IL
3 days ago
Cafe General Manager: Lead a Dynamic Team & Experience
Tropical Smoothie Cafe is seeking a dynamic General Manager to lead our team in Evanston, Illinois. In this role, you will ensure outstanding service and tasty food, all while fostering a positive and energetic atmosphere. Your responsibilities include managing inventory...
Ontario Trillium Foundation
Evanston, IL
3 days ago
Senior General Manager, Swim School Operations & Growth
$60k - $70k
Big Blue Swim School - Watchung is looking for an experienced General Manager to lead operations in Wilmette, IL. This role includes managing staff, creating a positive learning environment, and overseeing facility budgets and safety. The ideal candidate has 5+ years of...
Big Blue Swim School - Watchung
Wilmette, IL
3 days ago
Assistant General Manager - Skokie
...beauty industry, offering an experiential space where our clients and team members can discover their best selves. Assistant General Manager , you have the entrepreneurial spirit to grow the business, attract and retain a diverse and innovative team, build a strong community...
Temporary work
Flexible hours
Shift work
Afternoon shift
Tricoci
Skokie, IL
1 day ago
Human Resources Business Partner (HRBP)
$80k - $90k
...Key Responsibilities: Partner with managers and directors to address employee relations... ...Experience supporting leaders within a mid-sized or large organization. Strong knowledge... ...Details: Regular travel to regional Illinois locations required. Occasional...
Work at office
Local area
Monday to Friday
Night shift
Addison Group
Skokie, IL
1 day ago
Assistant General Manager
## Assistant General ManagerApplylocations: Skokie, Illinoistime type: Full timeposted on: Posted Todayjob requisition id: JR111135**Job Title:**Assistant General Manager**Location:**5147 Golf RoadSkokie, IL 60077**Compensation:**$17.50 - $20.00**Worker Type:**Employee*...
Full time
Flexible hours
Jiffy Lube International, Inc.
Skokie, IL
1 day ago
Human Resources Business Partner
$80k - $90k
...organization's people strategy with its business strategy. Together with managers, the HRBPs works on setting priorities, driving values, and... ...six locations, three of which are located on Chicago's north, west, and south sides. The size and presence of Alltown and DHT in...
Apprenticeship
Local area
Monday to Friday
Beacon Mobility
Skokie, IL
3 days ago
FULL-TIME ADMINISTRATIVE PROFESSIONAL
$56.11k
...Assistant Program located in Illinois works closely with the Academic... ...Associate Program Director with general correspondence, surveys,... ...Skills/Abilities Effectively manage and organize daily tasks independently... ...sent to Nicole Barnett, 202 West 43rd Street, 11th Floor, New...
Full time
Temporary work
Apprenticeship
Work at office
Local area
Immediate start
Flexible hours
Shift work
Touro University
Skokie, IL
2 days ago
Senior Facility Manager
$93.6k - $103.6k
...involves The Senior Facility Manager is responsible for managing... ...provided to us seriously. Generally the personal information we collect... ...for JLL. Pursuant to the Arizona Civil Rights Act, criminal... ...employment. Pursuant to Illinois Law, applicants are not obligated...
Daily paid
Contract work
Work at office
Local area
JLL
Riverwoods, IL
3 days ago
General Manager
$60k - $70k
...Love What You Do Work with an awesome team in a fun environment, while making a difference in the lives of children. Position: General Manager Location: Wilmette, IL Job Id: 1162 # of Openings: 1 Big Blue Swim School (BBSS) is a fast-growing, mission-driven company...
Full time
Night shift
Weekend work
Afternoon shift
Big Blue Swim School - Watchung
Wilmette, IL
3 days ago
General Manager
...enthusiastic individuals who are eager to deliver exceptional customer service and set a fantastic example for their crew to follow. As a General Manager, you'll ensure top-notch service, delectable food, and a welcoming, fun-filled atmosphere while providing guidance and...
Shift work
Ontario Trillium Foundation
Evanston, IL
3 days ago
General Manager
General Manager Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their...
Local area
Shift work
CAVA - Touhy and Linder
Skokie, IL
1 day ago
General Manager
Job Summary Manages all functions of a Jimmy Johns restaurant to ensure customer service and high quality products are delivered to ensure restaurant profitability. Responsible for the successful execution of fast, accurate sandwiches and world‑class customer service while...
All shifts
Shift work
Jimmy John's
Skokie, IL
2 days ago
Epileptologist / Epilepsy Section Head
$225.77k - $400k
...Location: Evanston, IL Schedule: Full time What you will need: License: Medical license or license eligible in the state of Illinois Education: Completion of a one or two-year Epilepsy Fellowship (two-year preferred) Certification: Board certified or Board...
Full time
For contractors
Work experience placement
Local area
Endeavor Health
Evanston, IL
2 days ago
Retail Store Manager - Wilmette, IL
...marketplace between the traditional East Coast “preppy” brands and West Coast “surf” brands. The johnnie-O brand is both a personality... ...and discipline required to achieve our vision. Johnnie-O management philosophy is based on responsibility and mutual respect. We are...
Full time
Temporary work
Casual work
Seasonal work
Local area
Flexible hours
Weekend work
Afternoon shift
Johnnie O
Wilmette, IL
2 days ago
Assistant General Manager: Lead Team, Drive Growth
Jiffy Lube International, Inc. is seeking an Assistant General Manager in Skokie, IL to ensure consistent revenue growth and deliver exceptional guest experiences. This role involves working closely with the General Manager while managing various team responsibilities....
Jiffy Lube International, Inc.
Skokie, IL
1 day ago
Assistant Maintenance Manager
...difficult problems, capable of managing outside contractors and being... ...an accommodation. For general recruiting inquiries, please... ...Contact Us page. Pursuant to the Arizona Civil Rights Act, criminal convictions... ...to employment. Pursuant to Illinois Law, applicants are not...
Daily paid
For contractors
Local area
Shift work
JLL
Lake Forest, IL
2 days ago
General Manager
$900 per month
...Job Description Dave's Hot Chicken Dave's Hot Chicken Illinois CP 1493 S Randall Algonquin IL LLC CP Touhy Skokie IL LLC... ...insurance Vision insurance Critical Illness Summary: The General Manager is responsible and accountable for all Restaurant activities...
Full time
Temporary work
Local area
Immediate start
Shift work
Night shift
Weekend work
Day shift
Dave's Hot Chicken
Skokie, IL
23 days ago
Physician- Neurologist Movement Disorders, Section Head
$275k
...required Demonstrated clinical excellence in the diagnosis and management of Parkinson's disease, tremor disorders, dystonia, Huntington... ...experience preferred Eligible for unrestricted Illinois medical licensure Benefits: Career Pathways to Promote...
Full time
For contractors
Flexible hours
Endeavor Health
Evanston, IL
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to General Manager- West /Mid-West (Illinois, Arizona). Be the first to apply!