Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2023 and currently lead a team of four. I was introduced to this opportunity through a friend's referral, and it's been an incredibly rewarding career. My wife and I both attended Columbia University, I was raised in California, and I now enjoy spending as much time outdoors as possible with my family.

Our agency is committed to becoming an active part of the local community. We're continuing to expand our involvement by participating in local gym events, supporting USTA activities, and building relationships throughout the area.

Our agency offers paid time off, paid holidays, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team while creating opportunities for long-term success.

Our culture is built around treating one another like family. We believe success is achieved together, and every team member plays an important role in our agency's growth. I'm looking for someone who works hard, enjoys being part of a collaborative team, and is excited to contribute to a positive, supportive workplace.

ROLE DESCRIPTION:
Dustin Tsu - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.