Technical Writer Journeyman (Onsite)
Serigor Inc.
Job Title: Technical Writer Journeyman (Onsite)
Location: Washington, DC
Duration: 12 Months
Job Description:
The client is seeking a Technical Writer responsible for developing, reviewing, editing, and maintaining clear, accurate, and user-friendly documentation and written materials that support agency operations, business processes, and communications.
The Technical Writer is responsible for creating, reviewing, editing, and maintaining clear, accurate, and user-friendly written materials to support the client operations and communications. This role ensures that content is consistent, well-organized, compliant with agency standards, and effectively communicates information to internal and external stakeholders.
Key Responsibilities
- Review, edit, and update agency website content to ensure accuracy, consistency, accessibility, and alignment with agency branding and communication standards.
- Draft, revise, and maintain website text, announcements, newsletters, guidance documents, and other agency communications.
- Edit and proofread a variety of written materials for grammar, punctuation, clarity, tone, and formatting.
- Review, update, and standardize Standard Operating Procedures (SOPs) and other operational documentation.
- Format documents, reports, manuals, presentations, and correspondence for internal and external distribution.
- Collaborate with subject matter experts and program staff to gather information and translate technical or complex information into clear, concise, and audience-appropriate content.
- Ensure all documents comply with agency style guides, document control procedures, and applicable policies.
- Maintain document version control and support the organization of agency documentation.
- Recommend improvements to documentation processes, templates, and writing standards to promote consistency and efficiency.
- Perform other related duties as assigned.
Preferred Qualifications
- Experience working in a government or public sector environment.
- Knowledge of plain language principles and web accessibility standards.
- Familiarity with document management systems and agency records management practices.
Skills:
| Skills | Required / Desired | Amount | of Experience |
| Bachelor s degree in English, Technical Writing, Communications, Journalism, Public Administration, or a related field. Relevant experience may substitute for education where applicable. | Required | 10 | Years |
| Develop, write, edit, and maintain technical documentation, including instruction manuals, standard operating procedures (SOPs), and how-to guides | Required | 6 | Years |
| Develop, document, and maintain detailed design specifications for complex systems | Required | 6 | Years |
| Expertise and proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint) and Adobe Acrobat | Required | 6 | Years |
| Experience editing website content and technical or administrative documentation. | Highly desired | 3 | Years |
| Experience using content management systems (CMS) for website updates. | Highly desired | 3 | Years |
| Edit and proofread a variety of written materials for grammar, punctuation, clarity, tone, and formatting. | Highly desired | 3 | Years |
| Strong organizational, analytical, and communication skills. | Highly desired | 3 | Years |
| Draft, revise, and maintain website text, announcements, newsletters, guidance documents, and other agency communications. | Highly desired | 3 | Years |
| Collaborate with subject matter experts and program staff to gather information and translate technical or complex information into clear, concise, | Highly desired | 3 | Years |
| Recommend improvements to documentation processes, templates, and writing standards to promote consistency and efficiency. | Highly desired | 3 | Years |
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