Veterinary Receptionist

Receptionist Position at Pet First Veterinary Hospital

Welcome to Pet First Veterinary Hospital in New Port Richey, FL. Since 2017, we have prioritized comprehensive veterinary and urgent care, treating every small animal pet like our own. Our dedication to superior patient service is reflected in our excellent 4.6-star Google rating, showing the strength of our community trust. We seek dedicated professionals who value collaboration and compassionate service, and if you are ready to do your best work alongside supportive teammates, this is your next opportunity. Joining us means becoming part of a supportive professional network dedicated to your growth. We understand that career development is essential, which is why we invest in programs designed to help all teammates achieve their professional goals, whether that means becoming a credentialed technician or moving into a leadership role. You will have access to educational resources and internal specialty consultations, ensuring you always have the backing required to expand your skills and succeed in complex medical cases. At Pet First Veterinary Hospital, you will practice high-quality, full-service small animal medicine encompassing the entire spectrum of pet health. Our facility supports extensive services including wellness and prevention, testing and diagnostics, and specialized surgical procedures. Crucially, we are equipped to handle urgent care and emergency situations, giving you the opportunity to apply advanced care techniques when pets need them most. Our focus is delivering comprehensive medical solutions to the New Port Richey community. New Port Richey, FL, provides an engaging setting for your next career step. Located in the Tampa Bay area, this Gulf Coast city offers a pleasant climate and access to the natural beauty of the Florida coast. This community values its pets and has trusted Pet First Veterinary Hospital since 2017, ensuring you join a dedicated medical team with strong local ties and client loyalty.

Job Description

At Mission Pet Health, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.