Conversation Designer - AWS Connect IVR & UX
Creative Circle
A financial services client is seeking a Conversation Designer to create and optimize human-like voice interactions within their AWS Connect IVR system. This position involves designing intuitive conversational workflows, collaborating with cross-functional teams, and analyzing data to enhance customer experiences. Candidates should have hands-on experience with AWS Connect and strong skills in conversational design principles. This is a hybrid role that allows flexibility in work location across multiple states in the US. #J-18808-Ljbffr
Vacancy posted 3 days ago
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