Overnight Back of House Team Member

Overnight Back of House Team Member

At Chick-fil-A, the Overnight Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Overnight Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are the behind-the-scenes engine that makes every day of service possible resetting the restaurant, preparing food for the next business day, and ensuring the building, equipment, and inventory are ready before the first guest arrives.

Position Type: Full-time $17/hr: Must meet certain availability thresholds

10pm - 6am

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Back of House Team Member Chick-fil-A Springfield

Mission

To restore the restaurant to a spotless, fully-stocked, and operationally-ready state every night executing prep, cleaning, truck handling, and preventive maintenance with precision so the opening team can deliver remarkable service from the very first order

Outcomes

Reset the Restaurant for Next-Day Success

• Complete all post-service cleaning tasks to CFA standards before shift end.
• Ensure the kitchen, dining room, restrooms, and exterior are guest-ready at open.

Execute Overnight Prep with Precision

• Prepare food items for the next business day according to par levels and recipe standards.
• Maintain 100% alignment with CFA food safety, dating, and storage protocols.

Own the Truck and Inventory Process

• Unload the delivery truck efficiently and accurately.
• Organize stockrooms, walk-ins, and freezers using FIFO and proper labeling so the opening team can find anything in seconds.

Maintain Facilities and Equipment

• Complete scheduled preventive maintenance on kitchen equipment and facilities.
• Identify and report equipment issues early to prevent service disruption.
• Ensure cleaning of hoods, fryers, floors, drains, and other deep-clean items on the assigned cadence.

Ensure Sanitation and Safety Compliance

• Receive zero critical violations in internal or external food safety audits.
• Follow correct procedures for chemical handling, equipment lockout, and personal safety throughout the shift.

Support Overnight Crew Rhythm and Efficiency

• Stay ahead of the closing and prep checklists without being asked.
• Communicate clearly with the Overnight Lead and adapt as priorities shift.

Promote a Calm and Focused Overnight Environment

• Model emotional control, presence under pressure, and hustle with purpose during long, independent shifts.

Competencies

Role-Based Competencies

• Precision: Strong attention to process details, timing, and recipe accuracy.
• Efficiency: Produces volume of prep and cleaning work with minimal waste or rework.
• Self-Direction: Works independently with little supervision and sees tasks through to completion.
• Stamina: Sustains focus and physical effort across an overnight shift.
• Cleanliness and Safety: Takes ownership of a spotless and safe restaurant.

Cultural Competencies

• Hunger for Wisdom: Seeks to master each overnight position and asks for next-level training.
• Accept Responsibility: Owns missteps and proactively seeks solutions before they affect the opening team.
• Embody a Leader's Heart: Serves the day teams by anticipating their needs and setting them up to win.
• Reinvent Continuously: Brings ideas for how the overnight process can run smarter and smoother.

Specific Responsibilities

• Cleaning the restaurant after service has ended, including deep-clean tasks on a rotating schedule
• Preparing food for the next business day to par
• Unloading the delivery truck and organizing inventory in stockrooms, walk-ins, and freezers
• Facilities and equipment preventive maintenance
• Completing nightly checklists and communicating handoff notes to the opening team