General Manager On-Site

Job Description

Job Description

Description:

Become the Best Part of PMP Management!

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as the Gateview HOA, Albany, CA.

Who We Are

Property Management Professionals (PMP) is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Utah, and Texas. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.

PMP is one of the fastest growing management firms in each of our respective submarkets, which provides our team members’ a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.

To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below:

Instagram/pmpmanage

facebook/pmpmanage

linkedin/company/pmpmanagement

Who We’re Looking For

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position Description : On-site General Manager

The On-Site General Manager is responsible for providing professional on-site and association management services, including employee and vendor oversight. They will report directly to the Association’s Board of Directors.

Position Duties & Responsibilities:

• Provide extraordinary service to all residents, ensuring PMP’s unique brand of white glove service.
• Lead and support the Board Members to develop and implement the strategic planning of the community.
• Perform regular common area tours and inspections, and violation walks to ensure rule compliance.
• Process all maintenance work order requests and see them through fruition.
• Populate and disseminate PMP’s weekly Action Item Tracker to the Board of Directors, reflecting all open action items, detailed updates, and projected deadlines.
• Prepare requests for proposals (RFPs) and secure competitive vendor estimates/bids for the Board’s review and approval as necessary.
• Collaborate with association vendors to ensure work is being done pursuant to the approve contract and to the community’s standards.
• Proactively update PMP Gateway, our innovative online resident and Board Member portal.
• Prepare meeting agendas and Board Packages in advance of Board Meetings.
• Prepare and disseminate to the Board draft meeting minutes within 2 business days following Board Meetings.
• Handle all Board Member and resident communications, posting notices as necessary to meet civil code deadlines.
• Process architectural applications for Committee/Board approval.
• Work with PMP’s Property Accountant to ensure monthly financials are completed and disseminated to the Board in a timely fashion.
• Ensure association invoices are reviewed, coded, and processed in a timely manner.
• Drive association reserve improvements and repairs and oversee special projects.
• Address after hour’s emergency matters.
• Participate in on-going training and professional development.
• Perform additional duties as requested by the Board of Directors.

Required Qualifications:

• 4 Year College Degree
• Association industry credentials preferred, i.e., CACM, AMS, CCAM
• 4 Year College Degree or equivalent work experience in a leadership role
• 5 Years of experience as a portfolio or on-site manager, or experience in a similar role
• Extraordinary customer service skills
• Exceptional writing and communication skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Proficient in reviewing and understanding budgets and financial statements
• Strong organizational skills
• An honest, responsible, optimistic and enjoyable demeanor

Luxury high-rise experience, preferably in an HOA environment

CMCA or AMS designation desired

Exceptional customer Service required