Associate Project Manager

Associate Project ManagerAt Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise-wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale.The Associate Project Manager (APM) will assist the Senior Project Manager and Project Managers (collectively, PM Team) in tracking, organizing, processing, and promotion of client supplied data and workflows, as well as assist with quality control and guidance of work performed by the Project Analysts (PA Team). The APM's duties will include serving as a keeper of project reporting on client projects, a daily point of contact for client requests, and queue manager of client priorities.ResponsibilitiesWork with the PA Team on client requests from multiple parties on various matters and escalate to the PM Team as necessary.Obtain, examine, and prepare client data for processingInterpret client needs and PM Team instructions to pass them accurately and efficiently on to the Operations TeamAssist in troubleshooting and resolving any client issues with delivered or hosted dataMonitor and report on the progress of client projects through the multiple departments at Epiq, including proactively informing the client of status updates and known/potential delaysPerform higher-level PA Team tasks, such as running complex productions, STRs, and custom requests, with minimal supervisionHandle custom non-standard requests that are not standardized, but not complex enough to need PM Team involvementProvide coverage for both PA Team and PM Team as needed due to absences, and assisting the PM Team with on call evening, weekend, and holiday rotations.Perform PM-level Quality Control of work requests submitted to the Operations TeamPerform PM-level Quality Control of deliverable to clients and tracking of deliverablesAssist PM Team with various custom reporting and tracking for the clientAssist PM Team in coordination/management of drives stored and returnedAssist in management of client archival requestsConduct training of the PA Team for new hires or transfers to assigned client teamRequirementsHigh technical aptitude with database programs, text editors and review platformsWorking knowledge of Relativity including, but not limited to: Fields, Choices, Views, Layouts, RDC – Import/Export, Searching, STRs, and Imaging/OCR SetsHighly organized and able to monitor and effectively record progress of multiple processesAvailability to work extended hours as needed when client project loads increasePossess excellent customer service, interpersonal and communication skillsAbility to manage multiple tasks with excellent follow through, professional communication, and attention to detailProven ability to work well in a team-based environmentThe Compensation range for this role is $70,000 -$80,000 USD annually and may be eligible for an annual bonus.Your specific salary will be determined based on several factors:Location-based market rate for the roleYour abilities in relation to the job specificationPerformance during screening and interviewPay parity with the wider team in the considered locationFurther details about the package will be provided during the initial screening call with the Talent Acquisition Team.It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.