IT Support Specialist

IT Support Specialist (manufacturing environment)
Pay: $37-34
Duration:~4 months
Work Arrangement: Hybrid position . Candidate must be onsite at least three days per week.
Interview Process: Onsite interview required.

Scope of Position
The IMS Technician will be responsible for assisting the Senior IMS Analyst with day-to-day activites supporting the Newton Cable Plant.
Day to Day Responsibilities
Interact with customer to gather and define system/solution requirements
Assist in the deployment and maintenance of IMS devices, printers, scan guns, servers, etc.
Review and update document repository in Sharepoint for AI enablement
Troubleshoot hardware and software problems that may have a significant impact on the business
Support IMS projects

Required Education and Experience
2 year degree in computer science or related field
2+ years experience in an IT support role, including experience supporting hardware and software components

Required Skills
Understanding of server and network infrastructure
Microsoft 365 including Sharepoint and OneNote
Cybersecurity mindset
Ability to work independently with minimal oversight and management
Pervious experience in a manufacutring environment preferred

Work Hours
Monday - Friday, 8:00am - 5:00pm

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