Store Supervisor

Established in 1998 Scooters Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooters Coffee may be one of the fastest-growing specialty coffee brands but simplicity is at our core: sustainably-sourced ingredients we handcraft into believe in taking time to connect and create an amazing experience in each life we touch. At Scooters Coffee we live our core values of integrity love humility and courage and we are looking for talented passionate amazing people to join our team.

You are applying to work with a franchisee of Scooters Coffee. If hired the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment including wage and benefit programs which can vary between franchisees.

DESCRIPTION
The Barista creates a memorable customer experience by providing fast friendly service and consistent quality products. This role is responsible for performing all job duties in a manner consistent with current company processes and procedures and maintaining all food safety and sanitation standards.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Greet and connect with each customer
Welcome questions and seek opportunities to educate on our products
Suggestively sell gift cards complementary/additional products and
merchandise
Solicit order enter sale and process payment in a timely and friendly fashion
Manage cash drawer following established cash handling procedures
Serve all customer orders according to recipe and aesthetic guidelines
Deliver products within established speed of service guidelines and identify
drink upon delivery
Operate and maintain cleanliness of all store equipment
Optimize workflow efficiency by restocking workstations food supplies and
merchandise
Maintain cleanliness of coworker and customer areas
Demonstrate genuine appreciation to each customer

QUALIFICATIONS
Passion for people
Ability to work cooperatively in a team environment
Commitment to master brand recipes and techniques
Dependability
Energetic fast-paced flexible work style
Ability to learn quickly problem solve and handle multiple duties
Disclaimer
The functions and skills described here are general in nature and represent the type of work performed but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.

Shift Lead

• Open at 4:45am
• Work nights and weekends
• Get deposits ready
• Supervise staff while manager is not there
• Make sure everything is stocked and ready for order

Required Experience:

Manager