Warehouse/ Inventory Control Manager

Job Description

Job Description

Position Overview

The Warehouse & Inventory Control Manager provides hands-on leadership for warehouse execution and physical inventory control. This position is accountable for safe and accurate receiving, storage, picking, staging, and shipping; establishes a sustainable cycle-counting process; reduces picking errors and shipping damage; and ensures timely corrective action when problems occur. The manager leads through the Warehouse Supervisor while remaining visible and engaged on the floor.

This position will be located at Plant 1 in Newton, NC.

Company and Opportunity Overview

WNA’s vision is to be a leading entrepreneurial player in terms of market share, agility, and game-changing solutions. WNA is a solution provider, creating value along the supply chain of our customers, from online purchase to their customers.

WNA is headquartered in the Charlotte Metro Area, North Carolina. With around 500 employees and ~$200M of sales, WNA focuses on the retail and distribution market segments with marquee customers such as Walmart, Amazon, and the majority of large grocers and retailers.

In addition to being the largest manufacturer of shopping carts in North America, WNA has three additional main product segments as well as a Service business, providing turnkey solutions for customer guidance (Access Systems), Shelving & Fixtures, and Material Handling products.

Access Solutions provides sophisticated customer guidance and loss prevention systems for major retailers. With German-engineered products and a strong installed base, this segment focuses on protecting existing market share while expanding into adjacent opportunities in smart retail, autonomous store technology, and digital integration.

Additionally, WNA offers a range of digital solutions integrated into our products, including advanced shopping cart containment systems, smart exit gate technology, and innovations for autonomous and semi-autonomous retail stores. We are continuously expanding and enhancing our digital offerings to meet evolving customer needs and drive industry advancement.

WNA is part of the Wanzl Group, headquartered in Germany, and has 12 plants in 8 countries, providing comprehensive, solutions-driven service and expert knowledge of local markets for customers across the globe through their 360&degree; service.

Duties and Responsibilities:

• Lead daily warehouse and inventory-control activities, setting clear priorities, standards, and accountability for the team.
• Manage and develop the Warehouse Supervisor and inventory-control personnel through regular direction, coaching, performance feedback, and appropriate corrective action.
• Establish and sustain an ABC cycle-counting program, investigate discrepancies, correct root causes, and maintain reliable inventory records.
• Ensure accurate and timely system transactions for receiving, putaway, location transfers, picking, staging, shipping, returns, and inventory adjustments.
• Improve picking, packing, loading, and material-handling practices to reduce wrong-item shipments, shortages, and shipping damage.
• Own warehouse-related corrective actions. Partner with Quality to investigate customer complaints, implement countermeasures, and verify that improvements are sustained.
• Maintain effective storage locations, labeling, material identification, housekeeping, and 5S throughout warehouse areas.
• Coordinate with Materials, Planning, Purchasing, Production, Quality, Customer Service, and Finance to resolve shortages, inventory discrepancies, and shipment issues.
• Develop standard work and training for warehouse and inventory-control processes; verify employee understanding and compliance.
• Plan staffing and daily work assignments to support receiving, production replenishment, and customer-shipment requirements.
• Monitor performance trends and lead corrective action using practical metrics and root-cause problem solving.
• Promote a safe work environment and ensure compliance with company safety, quality, and material-handling requirements.
• Complete other tasks as assigned.

Skills and Experience:

• Bachelor’s Degree - preferred
• Ability to think logically, develop and implement systems and resolve issues in a fast-paced manufacturing environment
• Five or more years of progressive warehouse, inventory-control, materials, or manufacturing experience.
• At least two years of supervisory or management experience with responsibility for hourly employees and front-line leaders.
• Working knowledge of ERP or warehouse-management systems, inventory transactions, cycle counting, and root-cause corrective action. SAP and/or Platbricks experience a plus.
• Demonstrated ability to address performance issues, establish standards, and follow through until results are sustained.