Benefits Technician

Benefits Technician

Performs a variety of benefits-related tasks associated with initial, continuation, and termination of insurance coverage for all employees of the Peoria Unified School District (PUSD). Essential duties and responsibilities generally include the following:

• Performs a variety of functions related to employee benefits, assists employees with benefit concerns and questions.
• Responds to requests for clarification and provides guidance and direction to employees.
• Assists retirees and COBRA participants with maintaining their coverage.
• Assists new employees with information related to benefit choices and enrollment.
• Assists employees with changes to benefit coverages for qualified life events.
• Assists with processing of COBRA and Life insurance Conversions for all employees.
• Processes, monitors and maintains records for FMLA (Family Medical Leave) as well as district short term medical leave plans, including short term disability claims.
• Assists employees in return to work from medical leave.
• Communicates and coordinates with all sites Administrators regarding employees returning to work from medical leave.
• Assists employees with WellStyles wellness plan including annual health fair and wellness classes.
• Answers routine inquiries regarding insurance benefits, policies, and procedures.
• Assists with compiling annual lookback data with regards to ACA compliance.
• Performs other duties and responsibilities as assigned.

Knowledge and skills include:

• Knowledge of applicable Federal, state, county and city statutes, rules, policies, and procedures.
• Knowledge of applicable Peoria Unified School District and departmental policies and procedures.
• Knowledge of the principles of customer service methods.
• Proficient with Microsoft Office suite applications.
• Proficiency with Visions software modules is desirable.
• Ability to develop unique and innovative solutions to problems.
• Independent thinking/Self-initiative: A critical thinker with the ability to focus on the things which matter most to achieving the desired outcome.
• Skill in establishing and maintaining effective working relations with co-workers, vendors, students, parents, the public, and others having business with the school district.
• Skill in operating a personal computer utilizing a variety of software applications.

Minimum qualifications include:

• High School Diploma or GED, AND two (2) years of relevant, progressively responsible clerical accounting, data entry, customer service, insurance or closely related experience; OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Other requirements include:

• Must be able to pass a background check.
• Must hold or obtain a valid IVP fingerprint clearance card.
• Must be able to obtain and maintain an Arizona driver's license.
• May be required to lift and carry heavy, bulky supplies and materials weighing up to 20 pounds.
• May be required to work outside normal working hours.
• May be required to travel to perform work functions.

Peoria Unified School District