Case Manager

Job Description

Job Description

• Health Insurance Paid for by Company;
• Competitive Pay; and
• Historical Office;

We are seeking a Personal Injury Case Manager to become a part of our team! You will provide overall support to attorneys' business needs.

Responsibilities:

• Assist with the drafting and reviewing of legal documents;
• Maintain Client contact;
• Investigate facts to help in the negotiation of legal disputes;
• Monitor and calendar deadlines and appointments; and
• Record and store client information,

​ Qualifications:

• Previous experience in a personal injury firm;
• Familiarity with personal injury cases;
• Ability to prioritize and multitask;
• Excellent written and verbal communication skills; and
• Deadline and detail-oriented.

Job Duties:

• Answer incoming calls and respond to questions from doctor’s offices, clients, attorney’s offices and others;
• Document all calls in Smart Advocate Case Management System;
• Conduct questionnaires with prospective clients, documenting responses electronically;
• Set up new claims with insurance companies;
• Mail out correspondence from attorneys;
• Schedule meetings for attorneys;
• Correspond with client;
• Update client on case status;
• Request medical records;
• Draft Demand Packages;
• Draft and Respond to Discovery
• Maintain paper files;
• File documents with the court.

Other Requirements:

• Must own reliable transportation; and
• Must read, write and speak English – bilingual is a plus.

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