Practice Coordinator

Job Description

Job Description

Dean Osumi DDS is seeking an experienced, professional, and highly motivated Dental Front Office Practice Coordinator to join our growing team. This is a key leadership role within our practice and ideal for someone who takes initiative, thrives in a fast-paced environment, and understands the importance of patient experience, organization, and accountability.

This is NOT an entry-level position. We are seeking an experienced dental professional who can confidently manage front office operations with minimal supervision and contribute positively to the overall success of the practice.

We are looking for someone who is dependable, proactive, detail-oriented, and capable of managing the daily flow of the front office independently while supporting both patients and the clinical team.

Qualifications:

• Minimum of 2 years of dental front office experience required

• Knowledge of Open Dental and/or EagleSoft preferred

• Strong understanding of PPO insurance, treatment coordination, scheduling, and patient communication

• Strong knowledge of productive scheduling and maintaining an efficient daily schedule to support office production goals

• Ability to strategically schedule patients to help maintain daily and monthly production goals

• Experience with insurance verification, claims, authorizations, and collections

• Excellent organizational and multitasking skills

• Strong professionalism and communication skills

• Ability to work independently and problem-solve efficiently

• Reliable, punctual, and team-oriented

• Bilingual Spanish is a plus

Responsibilities:

• Manage and coordinate daily front office operations

• Maintain a productive and efficient schedule that supports daily and monthly office goals

• Strategically schedule patient treatment to maximize productivity while maintaining quality patient care

• Schedule and confirm patient appointments efficiently

• Verify insurance benefits and communicate financial information clearly to patients

• Assist with treatment coordination and case acceptance

• Process patient payments and maintain accurate account records

• Support smooth communication between front office and clinical staff

• Maintain professionalism and excellent customer service at all times

• Help create a positive, organized, and patient-focused office environment

What We’re Looking For:

This position is best suited for someone who is:

• A self-starter who does not require constant supervision

• Highly dependable and accountable

• Comfortable taking ownership of responsibilities

• Calm under pressure and solution-oriented

• Passionate about patient care and office efficiency

• Experienced in managing the demands of a busy dental practice

• Confident in scheduling productively and understanding the impact scheduling has on practice performance

Position Details:

• Full-time

• Monday–Friday

• $35 -$45 hourly - pay based on experience

If you are looking for an opportunity to grow with a supportive dental practice and make a meaningful impact in a leadership front office role, we would love to hear from you!