Customer Service Representative

Customer Service Representative (CSR)

At Eldorado Animal Clinic, we are building a team of driven, compassionate, and motivated individuals who want more than "just a front desk job." We are looking for a polished and professional Customer Service Representative (CSR) who thrives in a fast-paced environment, takes initiative, and genuinely wants to grow within veterinary medicine.

If you're the type of person who jumps in to help, solves problems before being asked, enjoys learning new skills, and wants to be part of a team that makes a difference every day, we want to meet you.

Perks & Pay:

Full-time health benefits, 401k, discounted pet insurance

Pay starts at $16.00 - $20.00/hour DOE + tips

This role is ideal for someone interested in building a long-term career in veterinary medicine, with opportunities to grow and cross-train into the medical side of the hospital over time.

Perks & Benefits:

Full-time health benefits + 401(k)

Discounted pet care & pet insurance

Growth and advancement opportunities

Hands-on learning in veterinary medicine

Pay starts at $17$20/hour DOE + tips

Reports To: General Manager

What You Bring to the Team:

Experience in customer service (veterinary or healthcare preferred)

Strong communication and problem-solving skills

A self-starter mindset with the ability to take initiative

Confidence working in a fast-paced, team-oriented environment

Strong multitasking and organizational skills

Professionalism, reliability, and attention to detail

Comfort with computers and learning new systems

A desire to grow, learn, and potentially cross-train into veterinary support roles

Compassion for both pets and the people who love them

What You'll Be Doing:

Creating a welcoming and supportive experience for every client and patient

Answering phones, scheduling appointments, and managing client communication

Supporting smooth daily hospital operations alongside veterinary teams

Maintaining accurate records and handling payments efficiently

Helping problem-solve client concerns with empathy and professionalism

Jumping in where needed and supporting the team during busy times

Learning veterinary workflows and expanding your skill set over time

Why Join Eldorado Animal Clinic?

At Eldorado, we are actively building a stronger culture centered around teamwork, accountability, growth, and exceptional patient care. We want team members who are ready to contribute ideas, step up when needed, and grow alongside us.

This is a great opportunity for someone looking to:

Start or grow a career in veterinary medicine

Gain hands-on experience in a hospital setting

Work with a team that values initiative and development

Be part of a clinic focused on growth and positive change

If you're motivated, adaptable, and excited to be part of something bigger, we'd love to hear from you.

Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.