Peer Point Coach

Position Title: Peer Point Coach

Reports To: Peer Point Program Manager

Community: San Mateo County

Office Location: Redwood City, CA (up to 50% hybrid role of in-person and remote)

Compensation: $28.19/hourly, generous benefits package

Status: Full-time, non-exempt

Program Summary

Peer Point is a new FLY program, designed by San Mateo County youth, that aims to address systemic inequities in the San Mateo County juvenile justice system and in school disciplinary practices for youth from underserved and system-impacted communities. Peer Point is a restorative, healing-centered intervention to the school-to-prison pipeline that centers youth agency.

Peer Point Coach - Position Summary

The Peer Point Coach provides restorative, healing centered coaching support for youth participating in the peer point program. Coaches work closely with youth, family, schools and community stakeholders and youth leaders to support youth in addressing the root causes of school disciplinary and justice system involvement through restorative practices, relationship building, accountability and individualized support planning.

In addition to supporting youth directly, the Peer Point Coach helps coordinate and facilitate restorative justice circles, supports implementation of restorative plans and collaborates with youth volunteers, youth advocates and the Youth Leadership Team to create meaningful opportunities for healing, growth, leadership and community connection. The Coach is expected to navigate complex relationship dynamics and system interactions with flexibility, professionalism and a strong commitment to youth agency and restorative justice principles.


Position Responsibilities

Assessment & Intake

• Engage with youth and family to understand needs, strengths, and goals of youth in completing Restorative Plan
• Prepare youth to participate in Restorative Circles
• Complete assessments to determine key services and interventions to address root causes of justice or disciplinary system engagement
• Collaborate with Youth Leadership Team and Peer Advocates to provide youth with personalized, evidence-based Restorative Plan options

Restorative Circles

• Recruit youth volunteers for Restorative Circles
• Co-facilitate restorative circles
• Plan and prepare circles with youth volunteers, youth advocates, addressing barriers for youth participation, and administering stipends

Restorative Plan Support & Case Management

• Identify & coordinate opportunities for youth to meet Restorative Plan goals; make referrals to services - both internal and external to FLY - and ensure youth can use services as needed
• Meet with family, school, and other stakeholders to understand youth context to ensure effective Restorative Plan options
• Provide coaching to those youth needing additional support to identify, commit to, and complete Restorative Plan goals that address root causes

Collaboration with Youth Leadership Team (YLT), Youth Advocates, & Volunteers

• Work with Youth Leadership Team, Youth Advocates, and program volunteers to ensure alignment, preparation, and implementation of restorative practices throughout program experience for youth
• Ensure all relevant paperwork is completed and stored
• Participate, with Program Manager and YLT, in the regular review and update of any program materials including training, recruitment plans, and implementation plans; ensure shared vision of work among all program participants and contributors

Data Collection & Reporting

• Ensure timely entry and tracking of relevant program data, including Restorative Plan progress, youth volunteer recruitment, restorative circle engagement, 1:1 coaching, etc. against internal and external program goals
• Collect, review, and store relevant paperwork for all youth and volunteers to ensure FLY meets compliance standards
• Enter and track budget program budget expenditures

Other duties as assigned and needed.


Note: Many FLY events and activities occur during evenings and weekends and require flexibility in staff schedules. Some travel between counties will be required. Remote work will be an option when appropriate.

Compensation & Benefits

This position is a full-time non-exempt role at a rate of $28.19/hour. Our Total Rewards Package also includes the following:

• Full medical dental, vision, and chiropractic healthcare and retirement contribution match
• 10+ PTO Days
• 12 Holiday Days
• FLY provides 3-4 additional "rejuvenation days off" twice per year in July and December
• Annual Wellness Funds
• Annual Professional Development Funds
• Employee Assistance Program (paid for by FLY)
• Annual Staff Retreat, Holiday Party, End of Year Celebration, Team Off Sites, and other FLY Events.
• Customize your Work Schedule (dependent on supervisor approval based on positional and departmental needs)
• Hybrid of In-Office and Remote Work (frequency of required in-person work is dependent upon the role)
• 8 Hours of Civic Engagement
• Mileage Reimbursement.

At FLY, we have adopted a no-negotiation policy. This policy reflects our commitment to equity and ensuring that the offers we make to our candidates reflect competitive and appropriate compensation given the market and the role.

Our Commitment to Diversity, Equity, And Inclusion

At FLY, we embrace a diversity of identities, beliefs, thoughts, and experiences. We commit to creating an organizational culture of equity and inclusion to better serve our youth and communities. FLY is an Equal Opportunity Employer. We strive for an inclusive culture and a staff team that reflects diversity. Applicants for all job openings will be considered without regard to age, race, color, religion, sex/gender, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. We strongly encourage women; people of color, people who identify as part of the lesbian, gay, bisexual, transgender, and queer communities; people with experience in the juvenile justice or criminal justice systems; and people with disabilities to apply. Fresh Lifelines for Youth is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or accommodation due to a disability, please contact us at View phone number on click.appcast.io or View email address on click.appcast.io

COVID-19 Vaccination

At FLY, we are committed to the safety of our employees, clients, and all others who enter our workplace. As such, FLY would like to make clear that the COVID-19 vaccination is a condition of employment. However, FLY does allow staff to apply for exemptions based on medical history or sincerely held religious beliefs or practices. This must be approved through FLY's compliance department. If you have any questions or would like to learn more, please contact us at View phone number on click.appcast.io or email View email address on click.appcast.io

What to expect

• Application with 8-10 questions and an applicant screening question.
  • No Cover Letter Required
• 2-3 Interviews (for many roles, at least 1 would be in person)
• Meet w/FLY youth
• Work Product (Done in advance of the Final Round Interview)

Position Requirements

The ideal candidate will have a deep commitment to equity, social, racial, and economic justice. They will be a leader with strong work ethic and presence, a collaborative multi-tasker, and a consummate professional in all matters of confidentiality and client safety. They will be familiar with the juvenile justice population, have experience working with youth with juvenile justice involvement, and have demonstrated skill in working with stakeholders, community partners, and parents. The candidate will believe in FLY's vision, mission and values: accountable, dedicated, respectful, equitable and just, loving, innovative, hopeful, and youth-centered.


Core Competencies: Skills and behaviors that FLY expects and develops all staff to exhibit across all positions at various levels of proficiency (early stage, intermediate and advanced)

• Cultural Responsivity: Demonstrates an openness and commitment to equity, justice, and belonging. This includes being aware of one's own bias and privilege, building an understanding of systems of oppression, and valuing diverse perspectives; you take actions to learn and contribute to an environment that creates power-sharing, access, and opportunity within our community.
• High Quality: The ability to own your work, be accountable, and take initiative to produce high-quality results. This includes setting and achieving standards that demonstrate a high level of care and commitment to our mission, our population, our colleagues and our partners.
• Collaboration: The ability to work effectively within a team and intentionally across teams to contribute to FLY's mission and agency goals. When working with others, you exercise your strengths and build on the strengths of others.
• Communication: The ability to convey information effectively with consideration of the situation and audience. This includes communicating clearly with people of different backgrounds and cultures in which you demonstrate self-awareness, empathy, and active listening.
• Problem Solving: Applies critical thinking to problem solving that considers multiple perspectives and actively identifies creative solutions to address individual and systemic challenges.

Adaptability: The ability to adapt and respond to change effectively. This includes engaging in continuous learning, maintaining a solutions orientation, and proactively seeking opportunities to be supportive of change that best serves our mission.