Patient Intake Representative

Labcorp is a global leader in laboratory services providing the insights and answers that help healthcare providers patients researchers pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science data technology and laboratory network we advance diagnostics accelerate innovation and help address some of the worlds most important health challenges. As we shape the future of healthcare we are leveraging advanced technologies intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise youll have the opportunity to do meaningful work grow your career and make a real impact on peoples health around the world. Together were improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions helping healthcare providers researchers and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a Patient Intake Rep to join our team at Concord Pike in Wilmington DE

Work Schedule: Monday - Friday 6:00am 1:30pm with rotating Saturdays

Job Responsibilities:

• Schedule patient appointments and greet patients upon appointment arrival
• Ensure a welcoming environment for all patients and visitors
• Assist patients with registration and check in procedures
• Data entry of patient demographics and billing information
• Verification of insurance coverage and collect/post payments to patient accounts
• Collect and prepare specimens for testing and analysis when needed
• Call physician offices to confirm the accuracy of test orders
• Monitor and log patient wait times on a regular basis
• Notify the supervisor of any patient issues in a timely manner
• Promote and provide information about LabCorp patient services
• Manage office supplies to ensure proper inventory levels
• Open and close the office when required
• Perform administrative and clerical duties as necessary

Minimum Qualifications:

• High School Diploma or GED or equivalent
• 1 year or more of customer service experience

Preferred Qualifications:

• 1 year or more of patient facing healthcare experience

Additional Job Standards:

• Experience working in a team environment
• Strong data entry and organizational skills
• High level of attention to detail
• Proficient in MS Office
• Flexibility to work overtime as needed
• Able to pass a standardized colorblindness test

At LabCorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service then LabCorp could be a great next career step!

Our Patient Intake Representatives are the face of the company and are the point of contact for our patients. If you are passionate about helping people and have a drive for service then Labcorp could be a great next career step!

**Pay Range: $17.75 - $21.00 per hour

All job offers will be based on a candidates skills and prior relevant experience applicable degrees/certifications as well as internal equity and market data

PSTs may be eligible for participation in the PST Incentive Plan which pays a quarterly bonus based on performance metrics

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical Dental Vision Life STD/LTD 401(k) Paid Time Off (PTO) or Flexible Time Off (FTO) Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours Casual Intern and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information please click here .

If youre looking for a career that offers opportunities for growth continual development professional challenge and the chance to make a real difference apply today!

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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Required Experience:

Unclear Seniority