Family Services Supervisor

Job Description

Two positions - Permanency and In-Home

General Work Tasks

• Supervises social workers, assistants and others;


• Sets and enforces objectives for quality and quantity of work performed by unit;


• Evaluates social service programs and program budgets;


• Applies appropriate human resource practices in the supervision of staff;


• Establishes and maintains good working relationships with others;


• Recommend policy changes based on evaluation of program effectiveness;


• Deals with difficult or dangerous cases;


• Interprets the program to other agencies and to the public; and


• Participate in community planning and development of new resources, jobs and community work sites.


Knowledge, Skills, and Abilities:

Knowledge:

Considerable knowledge of:

• principles and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs;
• the literature in the field of human services programs;
• casework supervision principles and practices;
• principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction;
• employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities.

Skills:

Skill in operating a personal computer and the associated software and the operation of a motor vehicle.


Abilities:

Demonstrated ability to:

• plan and manage work activities and assist others in their planning and management;
• develop programs and procedures;
• make decisions in difficult situations;
• communicate effectively both orally and in writing;
• apply treatment and intervention approaches;
• interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes;
• supervise others working with clients;
• analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff.

Education and Experience

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area/human services programs and completion of required training programs. Supervisory experience or work experience in a leadership role. Equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Preferred Qualifications

• At least 2 years case management experience in Permanency, In-Home or CPS.
• At least 1 year of leadership experience in the human services field.
• Considerable knowledge of social work principles and practices.
• Demonstrated ability to investigate high risk cases.
• Experience with MS Office Suite.

Special Requirements:

Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include criminal history checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), and other checks requested by the hiring authority.

This position is covered under Code of Virginia 563.2-1601.1 or 563.2-1720 requiring the finalist candidate to provide personal descriptive information for a criminal history record check through the Central Criminal Records Exchange and a search of the Central Registry.

All offers of employment are contingent upon satisfactory results of the required checks and screenings.

Employees must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.

Special Instructions to Applicants:

Consideration for an interview is based solely on the information within the application and/or resume.

Applicants are encouraged to provide a complete list of work experience, to include dates and qualifications on the application along with three professional references.

Applications/Resumes for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted. NO PHONE CALLS ACCEPTED.

This website will provide confirmation or receipt when the application is submitted for consideration.

About Us

VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them.