Delivery Driver

Job Type


Full-time

Description

Location: Knox Auto Parts - Knoxville

8721 Oak Ridge Hwy, Knoxville TN 37931

Monday through Friday 8am - 6pm

40-45 hours weekly

To view a short video overview of this position, click on the following link:


Position Overview

The Delivery Driver plays a critical role in ensuring that the organization's customers receive the auto parts they need promptly and efficiently. The driver's ability to execute efficient delivery routes and make accurate and timely deliveries builds customer loyalty and contributes to the organization's reputation for reliability and excellent customer service. Additionally, the driver's adherence to safety procedures and traffic laws minimizes the risk of accidents and associated costs, which contribute to the organization's financial success.

Key Responsibilities and Essential Job Functions

1. Drive

• Knowledge of common routes, ability to plan ahead and keep focused while transporting parts from one location to another.
• Ensure that goods or materials are transported safely, efficiently, on time, and in good condition to each location.
• Comply with federal and state regulations governing the operation of commercial motor vehicles, including adhering to hours-of-service regulations, and maintaining vehicle logs, as needed.
• Ensure the vehicles driven are scheduled for service and repairs when necessary.

2. Safety

• Perform pre- and post-trip vehicle safety inspections and reports; perform basic vehicle maintenance tasks, such as checking fluid levels and tire pressure.
• Safe vehicle operation and compliance with regulations set forth by the Department of Transportation.
• Follow Company safety procedures and protocols, including but not limited to speed limits, driver courtesy, and construction zone awareness.
• Report all driving violations, vehicle operational concerns, or damage immediately to the supervisor, regardless of perceived significance.

3. Load and Deliver

• Follow loading and unloading procedures and ensure that the parts are secured properly and will not be damaged during transit.
• Use the appropriate parts handling equipment, properly distribute the weight of the parts, and follow safety protocols.
• Complete pre- and post-trip inventory or manifest checklists and report any in-transit or delivery damage.

4. Customer Service:

• Collect accurate COD payments, including cash, checks, and credit card payments from customers, and record them on the manifest.
• Communicate professionally and courteously with all customers internally and externally, sales staff, and dispatch.
• Make sure that all returns have been picked up from the customer and properly documented, and verify with the shop that they don't have any more returns to return with you.

5. Perform Other Duties as Assigned

• Maintain a clean work environment.

Requirements

Qualifications & Requirements

• High school diploma or GED is required.
• Valid and clear driver's license.
• Forklift Certificate preferred.
• Automotive experience preferred.
• Must be 21 years of age or greater to drive a Commercial Motor Vehicle (CMV) with a clear Motor Vehicle Record (MVR).
• Medical DOT (Department of Transportation) Card must be obtained and cleared upon hire.
• 1-year minimum professional driving experience operating a box truck and/or van, preferred.
• Ability to use cell phones, tablets, and EZ Route delivery software.
• Ability to read, write, and comprehend instructions, short correspondence, and memos.
• Must be able to work effectively alone or with others in a team environment.
• Must be able to work collaboratively across functions.
• Must be a self-starter with the demonstrated ability to meet timelines and schedules related to essential functions described above.
• Must demonstrate strong attention to detail and strong organizational skills with the ability to prioritize and manage multiple tasks.

Physical Demands & Work Environment


The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.

• Must be able to consistently remain seated and operate a delivery vehicle for extended periods of the day.
• Must be able to ambulate frequently in and out of delivery vehicles, ascending/descending ladders, stairs, ramps, etc.
• Must be able to use hands, arms, and fingers consistently.
• Frequently ambulate in various positions to accomplish loading and unloading tasks and safety inspections.
• Ability to use both hands regularly with enough dexterity to safely operate basic hand and power tools occasionally.
• Must be able to communicate with others to exchange information safely.
• Ability to lift, move, and carry objects and materials up to 50 lbs. without assistance, over that amount with assistance.
• Expected work hours are based on role and location
• Ability to work occasional overtime as needed as determined by the employee's supervisor.

Benefits:

• Dental, Vision, Health insurance
• Life insurance
• Health savings plans
• 401k matching
• PTO
• Holiday pay

Salary Description


19.00