Head Teller

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Overview Head Teller — Full Time, Clerical, Forty Fort, PA, US Duties Supervises, administers and facilitates quality customer service through the Teller line by ensuring adequate coverage, adherence to deadlines, efficient service, proper processing of transactions and maximum productivity. Proactively seeks opportunities for improvement in service and office operations. Controls vault cash, maintains a proper cash supply, verifies cash received and shipped, and keeps an inventory of official checks, money orders, travelers checks, and other negotiable instruments for use in the teller area. Performs duties as a Teller and related tasks such as ATM reconciliation, night bags, and providing information for operational audits. Balances transactions and cash in accordance with policies and procedures; maintains teller standards for balancing and proof records. Maintains a solid working knowledge of all bank products and services to enable effective selling in accordance with bank policies and procedures. Exercises the usual authority of a supervisor and mentors less experienced staff. Maintains branch compliance with all bank policies and applicable state and federal regulations. Reports large currency transactions as required for compliance with the Bank Secrecy Act; reports any suspicious transactions or unusual occurrences to management. Protects the interests of the Bank and minimizes loss by adhering to security measures and other policy and procedures. Cross-sells bank services when appropriate and makes referrals to appropriate business partners. Skills Excellent communication, organizational and interpersonal skills; basic computer knowledge. Experience Minimum 2 years of prior banking experience. Education High School Diploma or equivalent. #J-18808-Ljbffr WAYNE BANK